Cora Michelle Foist
Caneyville
Summary
Dependable Server/Cashier/Trainer providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
22
22
years of professional experience
Work History
Server/Cashier/Trainer
Bluegrass Barbeque
05.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Performed opening and closing duties, ensuring the dining area was prepared for next day.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and specials to enhance sales numbers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Trained, mentored, and developed new cashiers/servers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-changes.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Registered Nurse/Charge Nurse
Jewish Hospital
05.2002 - 10.2010
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Education
Bachelor of Science -
WKU
Bowling Green, KY05.2002
High School Diploma -
GCHS
Leitchfield, KY06.1995
Skills
- Food inspection and Safe Food Handling
- Supply Restocking
- Professional Appearance and Attitude
- Menu Memorization and Order Accuracy
- Exceptional customer service
- Strong Work Ethic, Reliable and Responsible
- Menu Recommendations and Upselling
- Transactions and Cash Handling
- Staff Training
- Nursing staff leadership
- Medical Recordkeeping
- Data Collection and Nursing Assessment
- Emergency Response
- Patient Management
- Infection control measures
- Medication and IV administration
- High level of autonomy
- Patient education and counseling
Timeline
Server/Cashier/Trainer
Bluegrass Barbeque
05.2020 - Current
Registered Nurse/Charge Nurse
Jewish Hospital
05.2002 - 10.2010
Bachelor of Science -
WKU
High School Diploma -
GCHS
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