Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cordell Andrade

Summary

Hardworking Data entry associate known for fast typing skills and exceptional focus. Adept at completing projects with minimal supervision. Offering exceptional communication, technology and interpersonal skills.

Overview

11
11
years of professional experience

Work History

Data Processing Associate

Fosters
03.2023 - Current
  • Creating and editing Receivers/Invoices
  • Batching labels for store use
  • Stamping / inspecting invoices are valid for the Account’s Department.
  • Updated information in internal planning tools and platforms to log activities.
  • Collaborated with team members on data validation, derived key insights, coordinated and prioritized tasks and communicated updates about fixes.

IT Technical Support Specialist

Campbells
04.2022 - 11.2022
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and computers.
  • Monitored systems in operation and quickly troubleshot errors.
  • Used ticketing systems to manage and process support actions and requests.
  • Researched product and issue resolution tactics to address customer concerns.

Customer Service Rep

Aeropost
06.2020 - 04.2022
  • Data entry
  • Working with customs database to search for shipment data
  • Using QuickBooks to create and edit invoices
  • Providing great customer service
  • Handling tickets, customer inquiries
  • Organizing packages within store
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Boat Captain

Sea Elements
09.2019 - 06.2020
  • Sea Elements
  • Data entry
  • Handling accounts
  • Taking guest around the island
  • Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
  • Assessed course and weather to assist with managing passenger safety.
  • Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.

Administrative Assistant

Rawlinson & Hunter
05.2019 - 06.2019
  • (Stepping Stones placement)
  • File maintenance (filing and scanning)
  • Logging file entry
  • Data entry
  • Executed record filing system to improve document organization and management.

Administrative Assistant/Desk Clerk

Maples and Calder
01.2016 - 10.2018
  • Delivery and retrieving archived files
  • Working closely with the Corporate, I.T and Litigation departments
  • Logging file entry File maintenance (CORIS)
  • Allocating shelf number for files
  • Destruction of files Handling client mail
  • Usage of a ticketing system
  • Daily maintenance of company desktops and cellular devices
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Teller

Scotiabank & Trust (Cayman) Ltd
02.2015 - 04.2015
  • Provided professional, attentive and accurate transactional banking services to customers
  • Responded to customers by identifying needs, offering value-added advice
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Inform new and existing customer of bank services and products, refer customers to designated personnel.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

IT Desk Clerk

Maples & Calder
08.2012 - 08.2013
  • Assisted with disconnecting and reconnected desktops
  • Assisted with changing and maintaining of back up storage
  • Assisted with re-networking desktops
  • Filing, Scanning and printing
  • Assisting with troubleshooting of desktops
  • Setting up work spaces, moving desk situations (phones, cords and scanners)
  • Assisted in other areas as per required
  • Working with company support ticket system

Education

Some College (No Degree) - Accounting

Hiram College

High School Diploma -

John Gray High School
04.2010

Skills

  • SOFT SKILLS
  • Data Entry
  • Administrative procedures
  • Microsoft Excel, Word, Outlook,
  • Detailed-oriented Multi-tasking
  • Information Technology knowledge Accounting/Numerical efficient
  • QuickBooks Handling tickets, providing great
  • Team player
  • Interpersonal skills
  • Customer service skills
  • Scanning/ Printing
  • Daily usage of Microsoft 365 software
  • Extensive knowledge and experience of Microsoft Office; Outlook, Excel, and Word
  • Knowledge of computing terminology and principles (networks, databases, internet, email, applications, shared files/directories)
  • Experience in troubleshooting workstations and running Microsoft operating systems
  • Knowledge of computer hardware
  • Strong working knowledge of mobile smartphones and application systems
  • Strong problem-solving, oral, and written communication skills
  • Experience of installation, configuration, maintenance, diagnosis and repair of desktop computer systems and associated software and peripherals (including printer, photocopier setup and configuration)

Timeline

Data Processing Associate

Fosters
03.2023 - Current

IT Technical Support Specialist

Campbells
04.2022 - 11.2022

Customer Service Rep

Aeropost
06.2020 - 04.2022

Boat Captain

Sea Elements
09.2019 - 06.2020

Administrative Assistant

Rawlinson & Hunter
05.2019 - 06.2019

Administrative Assistant/Desk Clerk

Maples and Calder
01.2016 - 10.2018

Teller

Scotiabank & Trust (Cayman) Ltd
02.2015 - 04.2015

IT Desk Clerk

Maples & Calder
08.2012 - 08.2013

Some College (No Degree) - Accounting

Hiram College

High School Diploma -

John Gray High School

Similar Profiles

CREATE PROFILE
Cordell Andrade