Summary
Overview
Work History
Education
Skills
Timeline
Generic
Courtney Parks

Courtney Parks

Pikeville

Summary

Dedicated housekeeper with extensive experience at Crothall, excelling in health and safety compliance. Proven ability to adapt to changing priorities while maintaining a clean and welcoming environment. Strong teamwork and communication skills, coupled with expertise in chemical handling, ensure exceptional service and operational efficiency. Committed to enhancing resident comfort and safety.

Overview

6
6
years of professional experience

Work History

Housekeeper

Crothall
02.2024 - Current
  • Cleaned and sanitized various areas to ensure a safe and welcoming environment.
  • Followed safety protocols to minimize risks and enhance workplace safety for all staff.
  • Adapted quickly to changing cleaning schedules and priorities, demonstrating flexibility in task management.
  • Supported team members by collaborating on cleaning tasks to achieve timely completion of duties.
  • Utilized appropriate tools and techniques to effectively clean different surfaces and materials.
  • Reported maintenance issues promptly to ensure prompt resolution and maintain facility standards.
  • Learned proper handling of chemicals and equipment to ensure compliance with safety guidelines.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Housekeeper

Holiday Inn
04.2022 - 08.2022
  • Cleaned and sanitized various areas to ensure a safe and welcoming environment.
  • Followed safety protocols to minimize risks and enhance workplace safety for all staff.
  • Adapted quickly to changing cleaning schedules and priorities, demonstrating flexibility in task management.
  • Supported team members by collaborating on cleaning tasks to achieve timely completion of duties.
  • Utilized appropriate tools and techniques to effectively clean different surfaces and materials.
  • Reported maintenance issues promptly to ensure prompt resolution and maintain facility standards.
  • Learned proper handling of chemicals and equipment to ensure compliance with safety guidelines.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Housekeeper

Parkview Nursing Home
03.2022 - 06.2022

• Trained and worked on the dementia floors as a housekeeper.

• Helped residents feel comfortable and safe in their rooms by always engaging in conversation with them as I cleaned their rooms.

• Would get nursing staff to help residents if there were tasks I was unable to help with.

• Cleaned covid floors and rehabilitation rooms.

• Assisted in maintaining inventory of cleaning supplies and equipment for operational efficiency.

Crew Trainer

Arbys
02.2021 - 03.2022
  • Trained new crew members on operational procedures and safety protocols.
  • Facilitated onboarding sessions to enhance staff understanding of company standards.
  • Monitored team performance, providing constructive feedback for improvement.
  • Conducted regular assessments to evaluate crew proficiency and compliance.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.

Planter

Sunshine Grow Shop
02.2019 - 09.2021
  • Cultivated diverse plant species using specialized techniques to enhance growth and health.
  • Implemented efficient planting schedules to maximize productivity and resource utilization.
  • Monitored soil conditions and adjusted watering practices to ensure optimal plant development.
  • Assisted customers in selecting appropriate plants based on environmental conditions and preferences.

Cashier

Sunshine Grow Shop
02.2019 - 09.2021


  • Assisted customers with product inquiries, providing knowledgeable recommendations on gardening supplies.
  • Maintained organized cash register area, ensuring cleanliness and efficient workflow during peak hours.
  • Handled customer returns and exchanges, resolving issues to enhance overall satisfaction.
  • Collaborated with team members to manage inventory levels, ensuring product availability for customers.
  • Monitored store displays and stock levels, contributing to effective merchandising strategies and sales promotions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Carried items as customers looked around and helped them place the delicate plants and shrubs or trees in their vehicles.
  • Seasonal work only so it wasn't year round.

Education

Highschool Diploma -

Pike County Central Highschool
Pikeville, KY
04.2018

Skills

  • Customer service
  • Teamwork
  • Housekeeping
  • Health and safety compliance
  • Residential cleaning
  • Excellent oral and written communication
  • Customer-oriented
  • Chemical handling
  • Laundry management
  • Exceptional communicator
  • Childcare support
  • Detail-oriented
  • Safety protocols

Timeline

Housekeeper

Crothall
02.2024 - Current

Housekeeper

Holiday Inn
04.2022 - 08.2022

Housekeeper

Parkview Nursing Home
03.2022 - 06.2022

Crew Trainer

Arbys
02.2021 - 03.2022

Planter

Sunshine Grow Shop
02.2019 - 09.2021

Cashier

Sunshine Grow Shop
02.2019 - 09.2021

Highschool Diploma -

Pike County Central Highschool
Courtney Parks