Craig Eicher
Louisville
Summary
Experienced Senior Quality Assurance manager with proven track record in managing quality assurance processes and teams. Skilled in applying industry best practices, developing comprehensive test plans, and ensuring product excellence by mitigating risks. Strengths include effective communication skills, strategic planning, problem-solving abilities and leadership in cross-functional team environments. Notable impact includes successfully enhancing product reliability.
Overview
41
41
years of professional experience
Work History
Scale Technician
Valley Scale Company
Clarksville
05.2021 - Current
- Install, repair and calibrate scales of all kinds
- Low voltage and line voltage troubleshooting
- Accredited Calibration Knowledge of scales
- Accredited Calibration Knowledge of Pressure
- Accredited Calibration Knowledge of electrical instruments
Quality Engineer
Rev-A-Shelf
Louisville
09.2018 - 12.2021
- Inspect finished goods that are on quality hold for accuracy
- Conduct internal quality audits and Product audit
- Then report results to production
- Conduct quality meetings with production
- Occasionally work with the lean department on improvements when needed
- Address quality issues on production floor when needed
- Work on specific quality projects on the production floor
- Helped reduce customer packing errors by 45% since arrival 2 years ago
Deputy Quality Manager
Valley Scale Company, LLC
08.2015 - 09.2018
- Responsible for supporting the maintenance of a dual quality system per ISO 17025 and ISO 9001
- Responsible for complaint handling and nonconforming materials
- Responsible for completion of corrective and preventative actions
- Responsible for assisting in procedural development and internal auditing
- Responsible for the Document and Data Control functions
- Signatory approval for Calibration reports as required
- Review and approval of various Quality Control records as required
- Responsible for the Proficiency Testing program
- Responsible for maintaining the supplier quality program
- Responsible for maintaining Uncertainty budgets
Quality Control Supervisor
Olsen Medical, LLC
01.2006 - 12.2015
- Responsible for supporting the maintenance of a dual quality system per 21CFR 820 and ISO 13485
- Assisting in complaint handling and nonconforming materials
- Assisting in CAPA activities
- Responsible for assisting in procedural development and internal auditing
- Responsible for the Document and Data Control functions
- Signatory approval for Device History Records as required
- Review and approval of various Quality Control records as required
- Responsible for maintaining sterile product testing for single use medical devices which includes LAL testing, sterility testing, bio burden testing, etc
- Responsible for the maintenance and completion of calibration program
- Supervision of quality assurance department in the manufacturing area
- Assisting in trending, responsible for SPC program and general statistics
Production Assembly Supervisor
Turn-Act Inc
Louisville
01.1984 - 12.2006
- Helped improved overall quality using SPC and implementing a quality system in the manufacturing departments
- Lead in problem detection and resolution for the product
- Consultant in research and development for product improvement
- Assembly Manager for 3 years
- Returned Goods manager for 3 years
- Incoming inspection of components
- Outgoing inspection of finished product
- Repaired returned goods
- Product problem detection and resolution
- Quality system management
- Supervised and maintained calibration program
Education
High school diploma -
Louisville Covenant
Louisville, KY05.1986
Skills
- ISO Compliance Management
- Team management experience
- Quality Assurance
- Effective Time Management
- Project Management
- Microsoft Office
- Internal Audits
- Incoming, in process, and final inspection
- CGMP
- Equipment maintenance
Accomplishments
- Completed training in short run SPC
- Completed training for internal auditing
Timeline
Scale Technician
Valley Scale Company
05.2021 - Current
Quality Engineer
Rev-A-Shelf
09.2018 - 12.2021
Deputy Quality Manager
Valley Scale Company, LLC
08.2015 - 09.2018
Quality Control Supervisor
Olsen Medical, LLC
01.2006 - 12.2015
Production Assembly Supervisor
Turn-Act Inc
01.1984 - 12.2006
High school diploma -
Louisville Covenant
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