Crystal Campbell
Bodden Town
Summary
Takes on a challenging new role, utilizing strong interpersonal skills, collaboration, and problem-solving abilities. Committed to delivering high-quality service and consistent results. A loyal employee with a firm grasp of assigned tasks and a committed team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Skilled at multi-tasking and managing projects. A dedicated Technical Officer with exceptional organizational skills and a strong work ethic. Achieves company goals through outstanding planning and prioritization. Accomplished student, pursued a bachelor's degree in Management, minor in Human Resource Management, and eager to apply knowledge. Experienced working in team environments, reputation for hard work, punctuality, and willingness to learn new things.
Overview
16
16
years of professional experience
Work History
Technical Officer
The Civil Aviation Authority of the Cayman Islands
06.2023 - Current
- Issue AMO/CAMO certificates.
- Enter data in the ASR Log.
- Process various applications on VP-C Online for clients.
- Update Centrik and VP-C Online accordingly.
- Process email from Finance regarding the aircraft.
- Receive and respond to clients' emails.
- Process AMO/CAMO estimates in QuickBooks.
- Covert AMO/CAMO estimates to invoices.
- Process PLVC's invoices in QuickBooks.
- Create invoices for DHL courier in QuickBooks.
- Co-Chair of Social & Charitable Committee
Office Administrator
RSM Cayman Ltd.
03.2023 - 06.2023
- Maintained records of employee attendance and leaves.
- Maintained employee records.
- (Soft and hard copies) Ensured smooth communication with employees and timely resolution of their queries.
- Dealt with employee requests regarding human resources issues, rules, and regulations.
- Managed office equipment and ordered office stationery, kitchen, and janitorial supplies.
- Filed archiving and Excel entry.
- Processed documents via Fed Ex locally and internationally.
- Created staff handbook for new hires.
- Prepared checks for Immigration purposes.
- Support for ad hoc projects and other administration/office services functions.
- Carrying out administrative responsibilities and activities as ordered by the Practice Manager.
Administrative Assistant
Cayman Airways Maintenance and Engineering
01.2019 - 03.2023
- Ordered and monitored office supplies.
- Arranged travel and accommodation for clients and consulted with staff to arrange local support.
- Assisted with and monitored employee expense claims submitted to the Finance Manager.
- Maintained accurate and up-to-date employee files.
- Processed Fed Ex Shipments online or in person.
- Provided administrative support to all department sub-sections.
- Organized and planned work events.
- Distribution of mail to staff.
- Answered telephone/taking and forwarding messages.
- Booked meeting rooms for staff via Outlook.
- Carried out administrative responsibilities and activities as ordered by the Vice President.
Planning Coordinator
Cayman Airways Maintenance and Engineering
01.2018 - 01.2019
- Created work orders and checked packages into the Alkym computer database per aircraft.
- Kept track of tasks/parts that are due for each aircraft.
- Assisted with the preparation of Certificate of Maintenance.
- Review reports and Airworthiness renewal reports as requested.
- Provided administrative support during scheduled maintenance visits.
- Filed and stored all work packages or maintenance documents received from Production, per the company procedures.
- Strictly control access to all aircraft Technical Records received in Planning & Technical Records, per the company procedures.
Receptionist/Administrative Assistant
Cayman Airways Maintenance and Engineering
03.2016 - 01.2018
- Responsible for the processing of overtime.
- Ordered and monitored office supplies.
- Arranged travel and accommodation for clients and consulted with staff to arrange local support.
- Assisted with and monitored employee expense claims submitted to the Finance Manager.
- Maintained accurate and up-to-date employee files.
- Processed FedEx shipments online or in person.
- Provided administrative support to all department sub-sections.
- Organized and planned work events.
- Distribution of mail to staff.
- Answered telephone/taking and forwarding messages.
- Booked meeting rooms for staff via Outlook.
- Carried out administrative responsibilities and activities as ordered by the Vice President.
Senior Customer Service Representative
Cayman National Bank
01.2012 - 03.2016
- Input international wires.
- Printed and signed local/international drafts.
- Cashier/Entering Transactions.
- Counted off Tellers.
- Printed bank statements.
- Signed entries to be passed.
- Maintained debit and credit cards.
- Processed request for replacement of debit and credit cards.
- Processed cash advance.
- Input/printed bank references.
- Printed cheques and deposit books.
- Managed daily customer inquiries on the front line/telephone.
- Prepared minutes for the Manager.
- Assisted customers with the requirements to open personal/business accounts, credit cards, loans, and merchant services.
Teller/Customer Service Representative
Cayman National Bank
09.2008 - 01.2012
- Served as Cashier.
- Prepared minutes for the Manager.
Education
High School Diploma -
High school
Certificate of Higher Education - Hospitality
The University College of the Cayman Islands
Associate of Arts Degree - Business Administration
The University College of The Cayman Islands
Bachelor's Degree - Business Administration - Management
The University College of The Cayman Islands
Masters of Human Resource Management - Human Resources Management
The University College of The Cayman Islands
George Town, Grand Cayman01-2026
Awards
Skills
Demonstrated achiever with exceptional knowledge of administrative duties, customer services, and satisfaction
Strong financial, administrative, and aviation background
The ability to pick up new ideas quickly, work under pressure, and cooperate with others in groups to exchange ideas and information
Outstanding critical thinking, organizing, and problem-solving abilities Capable of making decisions fast, independently, and with few escalations
English Speaker
Excellent typing speed and accuracy
Exceptional attention to detail
Exceptional written and verbal skills
Competent use of Microsoft Office
Languages
English
Native
Affiliations
- Volunteering at work events, Community Involvement, Exercise
Timeline
Technical Officer
The Civil Aviation Authority of the Cayman Islands
06.2023 - Current
Office Administrator
RSM Cayman Ltd.
03.2023 - 06.2023
Administrative Assistant
Cayman Airways Maintenance and Engineering
01.2019 - 03.2023
Planning Coordinator
Cayman Airways Maintenance and Engineering
01.2018 - 01.2019
Receptionist/Administrative Assistant
Cayman Airways Maintenance and Engineering
03.2016 - 01.2018
Senior Customer Service Representative
Cayman National Bank
01.2012 - 03.2016
Teller/Customer Service Representative
Cayman National Bank
09.2008 - 01.2012
Certificate of Higher Education - Hospitality
The University College of the Cayman Islands
High School Diploma -
High school
Associate of Arts Degree - Business Administration
The University College of The Cayman Islands
Bachelor's Degree - Business Administration - Management
The University College of The Cayman Islands
Masters of Human Resource Management - Human Resources Management
The University College of The Cayman Islands
Awards
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