Crystal Garner
Bedford
Summary
Dynamic housekeeping professional with extensive experience at General Butler State Park, excelling in staff training and inventory management. Proven track record in implementing eco-friendly cleaning practices and conducting quality inspections, ensuring high standards of cleanliness and safety compliance. Strong leadership and effective communication skills drive team success and enhance guest satisfaction.
Overview
7
7
years of professional experience
Work History
Acting housekeeper manager
General Butler State Park
Carrollton
01.2025 - Current
- Supervised daily cleaning operations in park facilities and guest accommodations.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted regular inspections to ensure cleanliness and compliance with standards.
- Developed cleaning schedules to optimize staff efficiency and coverage.
- Coordinated maintenance requests for repairs and upkeep of facilities.
- Implemented eco-friendly cleaning practices to align with park sustainability goals.
- Taught cleaning procedures to housekeeping staff.
- Monitored and evaluated performance of housekeeping staff, providing feedback and guidance as needed.
- Performed periodic deep cleans in guest rooms as well as common areas throughout the facility.
- Created weekly schedules for housekeeping staff based on occupancy levels and special requests from guests.
Assistant Housekeeping Manager
General Butler State Park
Carrollton
11.2023 - 01.2025
- Assisted in managing daily housekeeping operations at a state park facility.
- Coordinated staff schedules to ensure adequate coverage for cleaning tasks.
- Trained new employees on housekeeping procedures and safety protocols.
- Responded to guest requests and concerns regarding housekeeping services.
- Implemented best practices for environmentally friendly cleaning methods.
- Supervised daily operations of housekeeping department to ensure compliance with standards.
Housekeeper Aide
Adecco Staffing
Carrollton
07.2023 - 11.2023
- Maintained cleanliness in assigned areas following safety and sanitation standards.
- Operated cleaning equipment efficiently to ensure thorough maintenance of facilities.
- Collaborated with team members to complete cleaning tasks promptly and effectively.
- Reported maintenance issues to management for timely resolution and safety compliance.
- Followed established protocols for handling hazardous materials during cleaning processes.
- Provided support during special events by preparing and maintaining clean environments.
- Assisted in laundry operations by washing linens, towels and other clothing items according to established procedures.
- Stocked supply closets with necessary items such as toiletries and paper goods.
- Swept walkways, patios and balconies of debris on a regular basis.
- Disinfected surfaces regularly with approved chemical solutions.
- Replenished amenities in guest rooms according to standards.
- Performed daily cleaning duties such as dusting, vacuuming, mopping, changing linen and sanitizing bathrooms.
- Transported trash from guest rooms to designated areas for disposal.
- Reported any lost or damaged items to the supervisor immediately upon discovery.
Assistant Manager
Community Service Project / contracted work
Louisville
08.2018 - 09.2021
- Maintained cleanliness and sanitation of rest area facilities and amenities.
- Assisted travelers with inquiries and provided information about local services.
- Restocked supplies in restrooms, vending machines, and picnic areas regularly.
- Monitored safety conditions to ensure a secure environment for visitors.
- Reported maintenance issues promptly to ensure timely repairs and upkeep.
- Collaborated with team members to enhance the overall visitor experience.
- Implemented waste management procedures to promote environmental sustainability.
- Conducted regular inspections of facilities for cleanliness and functionality.
- Responded to customer complaints in a timely manner.
- Ensured that all safety protocols were followed while working around hazardous materials or equipment.
- Prepared weekly inventory reports for management review.
- Maintained an orderly work environment by organizing supplies when not assisting customers.
- Coordinated with department heads to align on strategic goals and initiatives.
- Supervised employees, ensuring optimal productivity.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Resolved conflicts between employees or customers in a professional manner.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
Education
GED -
Henry County High School
New Castle , Ky01-2001
GED -
Shelby County Adult Learning Center
Shelbyville, KY03-2001
Skills
- Staff training
- Cleaning operations
- Inventory management
- Environmental cleaning
- Quality inspections
- Schedule coordination
- Team leadership
- Attention to detail
- Effective communication
- Conflict resolution
- Task delegation
- Time management
- Scheduling expertise
- Motivation techniques
- Housekeeping
- Employee relations
- Health and safety compliance
- Strong leadership
- Room inspection
- Maintenance coordination
- Supply inventory management
- Payroll
- Chemical handling
Affiliations
I am learning to live with the empty nest feeling . Two of my three kids are grown. I am a recent widow as well. So I am finding out who I am and can be alone right now.
I do love the woods and being outside .
References
References available upon request.
Timeline
Acting housekeeper manager
General Butler State Park
01.2025 - Current
Assistant Housekeeping Manager
General Butler State Park
11.2023 - 01.2025
Housekeeper Aide
Adecco Staffing
07.2023 - 11.2023
Assistant Manager
Community Service Project / contracted work
08.2018 - 09.2021
GED -
Henry County High School
GED -
Shelby County Adult Learning Center
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