Crystal Pace
Guston
Summary
Dedicated professional with a strong work ethic and proven reliability, honed through roles at AMC Theatres and Wildcat Fuel And Food. Skilled in problem-solving and time management, I excelled in enhancing customer satisfaction and operational efficiency, while training new staff and maintaining high standards of service and organization.
Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.
Overview
9
9
years of professional experience
Work History
Babysitter
Family Business
07.2023 - 11.2025
- Supervised daily activities, ensuring safety and well-being of children in care.
- Developed engaging educational games to promote learning and creativity among children.
- Communicated effectively with parents about children's progress and daily experiences.
Cashier
Wildcat Fuel And Food
01.2022 - 12.2023
- Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
- Maintained clean and organized checkout areas, enhancing overall customer experience.
- Assisted customers with product inquiries, providing knowledgeable support to increase satisfaction.
- Handled cash management tasks, including balancing cash drawers at beginning and end of shifts.
- Trained new staff on register operations and company policies to promote consistency in service delivery.
Cashier
AMC Theatres
02.2018 - 11.2019
- Managed inventory levels at checkout stations, facilitating timely restocking of merchandise as needed.
- Resolved customer complaints promptly, improving retention rates through effective problem-solving techniques.
- Collaborated with team members to optimize workflow and enhance operational efficiency during peak hours.
- Ensured smooth guest entry and exit, managing crowd flow during peak hours.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Assisted in maintaining cleanliness and organization of theater lobby and seating areas.
- Managed crowd control during high-traffic events, ensuring efficient flow of guests throughout the venue.
Cashier
Double Kwik
03.2017 - 03.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of store displays and merchandise areas.
- Monitored fuel inventory levels, ensuring timely replenishment for optimal operations.
- Trained new cashiers on operating procedures and customer service best practices.
- Implemented cash handling protocols to minimize discrepancies and enhance security measures.
- Led team meetings to discuss performance metrics and identify areas for operational improvement.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Ensured accurate cash handling and register operations for secure financial transactions.
Education
Psychology Bachelor Degrees - Psychology
University of The Cumberlands
Willamsburg KY04-2028
GED -
Southeast Kentucky Community & Technical College
Harlan KY10-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Dependability
- Attention to detail
Timeline
Babysitter
Family Business
07.2023 - 11.2025
Cashier
Wildcat Fuel And Food
01.2022 - 12.2023
Cashier
AMC Theatres
02.2018 - 11.2019
Cashier
Double Kwik
03.2017 - 03.2018
Psychology Bachelor Degrees - Psychology
University of The Cumberlands
GED -
Southeast Kentucky Community & Technical College