Crystal Porteus
BACH Army Community Hospital
Cadiz
1
Certification
15
years of professional experience
To obtain a position as a position
Professional with strong background in clinical care, skilled in patient assessment, treatment planning, and medical documentation. Known for effective collaboration with healthcare teams, ensuring optimal patient outcomes. Adept at adapting to changing healthcare needs, providing consistent, high-quality care. Reliable and results-driven, with focus on delivering patient-centric solutions.
As a healthcare professional with comprehensive clinical nursing experience, excels in delivering high-quality patient care and ensuring optimal clinical outcomes. Known for collaborative approach and adaptability, fostering strong teamwork and seamless integration into dynamic healthcare settings. Proficient in patient assessment, care planning, and medical documentation.
Work History
Clinical Nurse Officer in Charge (CNOIC)/Head Nurse for Same Day Surgery, Pre-Admission Unit, and Post Anesthesia Care Unit
4 Years 5 Months- Elevated patient care standards through proficient supervision of a 29-bed nursing unit. Enhanced service delivery by promoting collaboration among nursing personnel. Advanced patient care experiences by proficiently executing key unit responsibilities.
- Resolved compliance issues by proactively monitoring clinic practices and rectifying violations to uphold standards. Achieved operational efficiency through effective management of human resources and financial oversight in accordance with policies. Enhanced staff performance by identifying training needs and providing essential educational resources to foster growth.
- Supported employee performance and engagement through effective counseling sessions. Assisted in creating professional growth plans that advanced employee careers. Helped resolve conduct and attendance issues through timely interventions and proper documentation. Facilitated better communication and coordination for action requests using established labor management channels. Aided in recruiting top talent that fulfilled staffing needs. Contributed to the integration and retention of new employees by providing comprehensive orientation and support resources. Identified staffing requirements to enhance recruiting efforts for current and future roles. Promoted equal opportunity and affirmative action compliance across the organization. Addressed discrimination and harassment allegations according to legal standards. Strengthened whistleblower protections by cultivating an environment of trust and responsiveness to employee disclosures.
- Achieved notable advancements in workplace safety by formulating unit goals that align with organizational standards. Created a proactive safety culture that effectively minimizes risks while adhering to OSHA guidelines. Established a safe work environment that enhances employee health and safety initiatives.
- Achieved heightened patient satisfaction through the development of a therapeutic healthcare environment focused on service recovery and innovative solutions. Boosted team morale and performance by launching awards and recognition initiatives that acknowledged contributions. Streamlined communication in monthly staff meetings, resulting in clear alignment of team goals and efficient information sharing.
- Collaborated with multidisciplinary teams to develop individualized treatment strategies for patients.
- Trained and mentored junior nursing staff on best practices in patient care.
- Implemented infection control measures, enhancing safety standards within the unit.
- Led quality improvement initiatives, focusing on enhancing patient outcomes and satisfaction.
- Evaluated patient progress regularly, adjusting care plans as necessary to optimize recovery.
- Analyzed feedback to refine service protocols, ensuring compliance with healthcare regulations and standards.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Analyzed clinical records and partnered with interdisciplinary teams to improve documentation practices and accountability measures.
Operating Room Circulator
1 Year- Achieved optimal patient safety through effective management of the operating room circulation during surgical cases. Enhanced patient care by diligently monitoring preoperative, intraoperative, and postoperative phases in accordance with established protocols and standard operating procedures. Streamlined unit operations by executing monthly audits, efficiently scheduling nursing staff, assigning daily room responsibilities, and coordinating unit management.
- Achieved effective personnel management by successfully interviewing and selecting qualified candidates for vacancies. Resolved employee complaints and grievances informally, fostering a collaborative work environment. Implemented corrective interviews and executed minor disciplinary actions to maintain accountability among staff members. Coordinated with union representatives and management to establish compliant employee relations that promote a positive workplace culture. Identified and facilitated training opportunities for employees, enhancing their skills and career development. Prepared and revised job descriptions to accurately reflect current roles and responsibilities, improving clarity. Set clear performance objectives and conducted evaluations, resulting in constructive feedback and official appraisals for employees. Recommended personnel actions, including promotions and awards, based on thorough performance assessments to motivate staff. Educated employees on personnel management policies and local affirmative action programs, ensuring awareness of available resources.
- Coordinated surgical schedules to optimize operating room efficiency and resource allocation.
- Ensured compliance with infection control protocols, enhancing patient safety during procedures.
- Collaborated with surgical teams to prepare instruments and equipment for diverse surgical cases.
Operating Room Circulator
5 Months- Coordinated all aspects of operating room circulation, facilitating seamless surgical operations and enhancing patient care.
- Conducted thorough monitoring of patients before, during, and after procedures, ensuring compliance with established protocols and standard operating procedures.
- Managed coordination of patient care and surgical support, ensuring optimal workflow in a high-demand operating room.
- Achieved successful surgical outcomes in neurosurgery, general surgery, vascular surgery, gynecology, urology, orthopedics, podiatry, plastics, ENT, thoracic surgery, robotic surgery (da Vinci), and open heart surgery through skilled coordination. Delivered high-quality surgical care by effectively collaborating with multidisciplinary surgical teams. Enhanced operational efficiency in surgical services, contributing to improved patient satisfaction.
Surgical Services Unit Coordinator/ Charge Nurse/ Supervisor
8 Years 11 Months- Managed and coordinated nursing assignments to optimize patient care and operational efficiency in a 12-bed Level 3 trauma center.
- Analyzed patient care demands and allocated nursing staff effectively to meet ambulatory service standards.
- Assessed candidate qualifications through interviews and provided recommendations for unit appointments, promotions, or reassignments based on suitability.
- Evaluated staff development needs and organized relevant training sessions to support professional growth.
- Advised employees on effective conflict resolution techniques to navigate work-related and administrative concerns.
- Investigated and mediated employee grievances and complaints, ensuring fair and timely resolutions.
- Managed referral process for group grievances and serious complaints, ensuring appropriate escalation to supervisory staff.
- Established clear performance criteria to drive accountability and improve team productivity.
- Analyzed and recorded employee performance data to identify areas for improvement and facilitate professional growth.
- Analyzed management system outcomes and executed targeted performance improvement measures.
- Conducted counseling sessions and issued warnings to maintain subordinates' adherence to established standards.
- Evaluated serious disciplinary cases and communicated actionable recommendations to upper management for resolution.
- Evaluated leave requests and provided recommendations for approval to maintain workforce efficiency.
- Oversaw the orientation process and delivered training to ensure personnel are equipped with necessary skills.
- Outlined unit policies and practices, demonstrating specialized procedures and effective use of specialized equipment.
- Designed and implemented training programs for staff, focusing on key subject matter to improve overall performance.
- Oversaw the integration of nursing process standards and departmental policies to enhance quality improvement efforts within the nursing practice.
- Acted as role model for the staff in the clinic area.
- Ensured that all personnel of the clinic are informed of communications from the Section Supervisor/Department of Nursing.
- Provided guidance, orientation, and training to professional and paraprofessional staff.
- Attended Head Nurses meetings and other meetings and committees as assigned.
- Participated in research and surveys for process improvement in the unit for all customers.
- Provided leadership and support for health care plans and policies for client care and treatment.
- Planned and coordinate with other health care team members the activities required meeting the client's physical, emotional, social, and spiritual needs.
- Ensure that these services are available for the client.
- Oversaw Tissue Tracking, ensuring quality improvement and safety standards for the OR.
- Delivered engaging educational sessions and compliance training to 80 personnel, fostering a culture of continuous learning.
- Performed circulating nurse duties, including managing patient flow and coordinating staff coverage during surgical procedures.
- Assess patients' physiological and psychosocial status to formulate a nursing care plan including the development of goals utilizing the Perioperative Patient Focused Model.
- Identify nursing care problems, document the problem, its management, and the resolution.
- Executed preplanned emergency measures in response to recognized situations.
- Achieved seamless patient transitions into surgery by confirming completion of essential pre-operative care activities, including antibiotic therapy and invasive line insertions. Facilitated compliance with medical and legal documentation requirements, contributing to overall patient safety and preparedness.
- Provides information on disease processes, surgical procedures, and pre- and post-operative care, health maintenance and illness prevention to patients and significant others.
- Refers patient/family to allied health care providers such as social worker, chaplain, etc.
Operative Room Circulator
1 Year 10 Months- Circulated in 12 bed operating rooms, including neurosurgery, general surgery, vascular, gynecology, urology, orthopedics, podiatry, plastics, ENT, thoracic, and robotic surgery services.
- Assists surgeons and anesthesiologists with complex, potentially life-threatening procedures such as insertion of invasive lines, chest tubes, tracheotomies, or removal of foreign bodies from the trachea.
- Manages care of patients for a wide range of procedures of an advanced nature and difficulty where there is a high susceptibility for infection and bodily functions are mechanically assisted by life support equipment, this includes helping to transport, lift, move and position the patient.
- Checked permits for appropriate signatures.
- Performed duties as a circulator and surgical technologist during procedures when needed.
- Independently establishes surgical nursing care plan and coordinates activities of team members.
- Assesses progress of surgical procedures and patient responses through clinical observations and detailed data analysis.
- Monitored specimen handling procedures to uphold accuracy and integrity.
- Assumed responsibility for maintaining aseptic techniques during procedures, ensuring accurate sponge and needle counts, and confirming the adequacy of supplies.
- Took prompt action to address issues and implement corrective measures during surgeries.
- Developed and implemented individualized nursing care plans based on AORN Standards of Practice, ensuring safety precautions, correct positioning, infection control, aseptic practices, personnel assignments, and medication administration.
- Assessed progress of surgical procedures and patient responses through clinical observations and detailed data analysis to ensure optimal patient outcomes.
- Assumes responsibility for aseptic technique maintenance during procedure, accuracy of sponge and needle count and adequacy of supplies.
- Intervenes when needed and initiates corrective action.
- Makes independent perioperative nursing judgment and appropriate revisions in the care plan based on changes in the patient’s condition.
- Planned integrated continuity of care in collaboration with health care providers (surgeons, CRNAs, radiologists, and pathologists) to effectively meet patient needs.
- Plans the integrated continuity of care, working in collaboration with health care providers (surgeons, CRNAs, radiologists, and pathologists) to determine and meet patient.
- Monitor or ensure the monitoring of patients pre, during and post-procedure per established protocols and standard operating procedures.
Register Nurse – Medical/Surgical/Telemetry unit
3 Months- As a Registered Nurse on a 44-bed unit, serves as a staff and charge Nurse assigning, directing, and coordinating nursing activities for the assigned shift.
- Consults with physicians regarding medical and nursing management of patient care needs.
- Ensures patient education occurs and the patient/family members have received necessary information upon transfer/discharge.
- Allocated patient care duties to staff based on their experience and the condition of the patients.
- Monitored and evaluated staff performance to ensure timely and effective completion of nursing tasks.
- Ensures staff document accurate and complete nursing entries in the patient’s electronic medical record (EMR).
- Facilitated patient education to ensure patients and family members received essential information prior to transfer or discharge.
- Actively participate in the Unit Performance Improvement initiatives/program.
- Reports and documents nursing staff performance and/ or problems to the supervisor as requested.
- As requested by the Head Nurse, submits written input for employee evaluations and/or counseling.
- Ensures appropriate documentation and routing of unusual occurrences, on-the-job injuries, and quality management issues.
- Provides advice and assistance to the experienced as well as inexperienced professional and paraprofessional nursing staff members.
- Perform independent, comprehensive telephone and clinical triaging, and facilitate care coordination through a multidisciplinary approach.
- Perform various administrative/floor duties.
- Performs independent, comprehensive telephone and clinical triaging, and facilitates care coordination through a multidisciplinary approach.
- Facilitated effective daily operations by managing various administrative responsibilities and floor tasks.
- Prepare and administer oral, subcutaneous, intra-muscular and intravenous medications.
- Communicate with providers regarding determinations and situations; document events appropriately.
Licensed Practical Nurse - Medical/Surgical/Telemetry Unit
4 Years 1 Month- Provided patient care on a 44-bed unit with a 6:1 patient ratio.
- Administered medications and treatments in accordance with physician orders and established protocols.
- Monitored patient vital signs, documenting changes and reporting concerns to nursing staff promptly.
- Assisted in developing individualized care plans, collaborating with multidisciplinary teams for optimal patient outcomes.
Education
MSN - Nursing Education
- Awarded WGU Excellence award in organizational leadership and inter-professional team development
BSN - Nursing Science
ADN - Nursing Science
- Highest GPA of Graduating class
- Clinical and Academic Excellence Award
- GPA: 3.59
Diploma - Licensed Practical Nurse
Skills
Patient care coordination
Quality improvement methodologies
Documentation improvement
Technology optimization
Data-driven decisions
Problem-Solving: Diagnosing issues related to clinical workflows
system functionality
and staff adoption
and developing solutions.
Team leadership
Operational & Financial Acumen: Budget management and resource allocation
Strategic planning
Workflow optimization
Scheduling and staffing management
Regulatory compliance (e.g.
Joint Commission
HIPAA)
Quality & Patient Safety:Quality improvement (QI) methodologies (e.g.
Lean
Six Sigma)
Risk management
Patient advocacy
Evidence-based practice implementation
Interpersonal skills: Effective verbal and written communication
interdisciplinary collaboration
active listening
and negotiation and persuasion.
Certification
BLS
ALS
PALS
Timeline
Clinical Nurse Officer in Charge (CNOIC)/Head Nurse for Same Day Surgery, Pre-Admission Unit, and Post Anesthesia Care Unit
BACH Army Community Hospital
02.2022 - CurrentRead More
Operating Room Circulator
BACH Army Community Hospital
02.2021 - 02.2022Read More
Operating Room Circulator
Baptist Healthcare Paducah
08.2020 - 01.2021Read More
Operative Room Circulator
Sentara Healthcare
12.2015 - 10.2017Read More
Register Nurse – Medical/Surgical/Telemetry unit
Sentara Healthcare
09.2015 - 12.2015Read More
Surgical Services Unit Coordinator/ Charge Nurse/ Supervisor
Sentara Healthcare
08.2011 - 07.2020Read More
Licensed Practical Nurse - Medical/Surgical/Telemetry Unit
Sentara Healthcare
08.2011 - 09.2015Read More
Western Governors University
MSN from Nursing Education
Read More
Western Governors University
BSN from Nursing Science
Read More
Fortis College
ADN from Nursing Science
Read More
Medical Career Institute
Diploma from Licensed Practical Nurse
Read More
Certifications Training
- BLS
- ACLS
- PALS
- AORN Peri-op 101