Crystal Schmollinger
Operational Readiness Consultant
Fishers
Summary
Dynamic Operational Readiness Consultant at OneAmerica with a Yellow Belt Certification, adept at driving change management initiatives and enhancing team efficiency. Proven track record in fostering innovation and adaptability, while utilizing analytical thinking to streamline processes and improve project outcomes. Committed to continuous improvement and effective team collaboration.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
Operational Readiness Consultant
OneAmerica
02.2023 - Current
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Enhanced operational performance by identifying areas of improvement and implementing change management strategies.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Championed change management initiatives across the organization, ensuring seamless transitions during periods of transformation.
- Spearheaded change management initiatives, fostering a culture of adaptability and innovation within the organization.
Elementary School Teacher
Washington Township Schools
10.2016 - 02.2023
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Implemented engaging hands-on activities to reinforce fundamental concepts, resulting in increased student motivation and participation.
- Utilized data-driven instruction techniques to analyze student performance trends and adjust teaching methods accordingly for optimal results.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
- Serve as a valuable member of the building leadership team, planning ways to increase student engagement, staff morale, and decrease discipline incidents
Relationship Banker
JPMorgan Chase
2012 - 2014
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Enhanced reputation as a trusted banker with clients through consistent delivery of high-quality financial guidance and support.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
Education
Bachelor of Science - Elementary Education
Indiana University
Bloomington, IN 12-2010
Skills
Yellow Belt Certification
Change management
Project leadership
Processes and procedures
Training and development
Problem-solving
Time management
Team collaboration
Analytical thinking
Continuous improvement
Process improvement
Project implementation
Certification
Change Catalyst
Timeline
Change Catalyst
09-2025
Change Advocate
06-2024
Yellow Belt 1
01-2024
Operational Readiness Consultant
OneAmerica
02.2023 - Current
Elementary School Teacher
Washington Township Schools
10.2016 - 02.2023
Relationship Banker
JPMorgan Chase
2012 - 2014
Bachelor of Science - Elementary Education
Indiana University
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