Cynthia Hefner
Pikeville
Summary
Results-driven Assistant Director with a strong background in computer system setup and menu planning. Skilled in cash handling and effective communication, consistently ensuring high-quality meal delivery and exceptional service for seniors.
Overview
9
9
years of professional experience
Work History
Assistant Director
Pikeville Senior Citizens Center
Pikeville
08.2024 - Current
- Established computer system and kiosk program for seniors to streamline sign-in for daily meals and activities at Pikeville Center and Shelby Valley Center in July 2025.
- Collected and managed daily and weekly funds for bank deposits and reporting to county office and state governing agency.
- Developed monthly menu and ordered food supplies to ensure quality meal offerings.
- Preparation & packaging of approximately 100-120 meals daily for home delivery and in house dining area.
- Delivered meals along a 56-mile route throughout the county and in the City of Pikeville.
- Pick up and drop off senior citizens to the center or other destinations.
Sales Advisor
Hefner's Jewelry
Pikeville
12.2016 - 12.2022
- Guided customers in jewelry selections, enhancing their shopping experience with expert recommendations.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Created visually appealing displays for seasonal promotions, improving customer engagement and sales.
- Coordinated with suppliers to ensure optimal inventory levels and product availability, supporting seamless sales operations.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
Education
Pikeville College
01-1988
Prestonsburg Community College
01-1984
University of Kentucky
Lexington, KY01-1983
Skills
- Computer system setup
- Menu planning
- Food ordering
- Meal preparation
- Senior transportation
- Customer relationship management
- Cash handling
- Effective communication
- Team collaboration
Timeline
Assistant Director
Pikeville Senior Citizens Center
08.2024 - Current
Sales Advisor
Hefner's Jewelry
12.2016 - 12.2022
Pikeville College
Prestonsburg Community College
University of Kentucky