Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Cynthia Taylor

Lexington

Summary

Experienced, detail-oriented professional with a strong financial background. Highly efficient and organized with excellent communication skills. Dedicated to team success and problem-solving. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

41
41
years of professional experience

Work History

Housing Choice Voucher Specialist

Lexington Housing Authority
Lexington
12.2024 - Current
  • Processed housing applications and verified eligibility for assistance programs.
  • Conducted interviews to assess client needs and provide appropriate housing options.
  • Maintained accurate records of client interactions and case progress in the database.
  • Assisted clients in understanding their rights and responsibilities under the voucher program.
  • Interview participant for recertifications; explain housing program obligations; verifies information provided on reexamination or recertification forms; determines continued eligibility of participants.
  • Calculate Housing Assistance Payment amounts, tenant rents, and utility reimbursements.
  • Initiates and executes HAP contracts.
  • Generates and mails correspondence or notices to landlords and participants for appointment, changes in rent, and notifies participants and landlords in writing of changes.
  • Perform data entry for all changes to participant data.
  • Perform clerical duties, answer phones, typing, filing and mailing correspondence.
  • Counsels' participants and assist in problem resolutions.
  • Ensure timely completion of assigned caseloads.

Accounting Manager

Mini Data Forms, Inc.
Charlotte
12.1992 - 06.2024
  • Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
  • Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
  • Prepared financial statements and reports for management review.
  • Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
  • Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
  • Managed payroll processes, ensuring timely and accurate payment to all employees.
  • Calculated and processed payroll for 90 employees on a bi-weekly basis.
  • Resolved discrepancies between payroll records and timekeeping systems.
  • Prepared reports related to wages, taxes, garnishments, 401K contributions and benefits packages.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Maintained general ledger system to ensure accurate recording of all financial transactions.
  • Supervised and trained accounting staff.
  • Maintained detailed records of all wage calculations and deductions.

Credit Manager

Mini Data Forms, Inc.
Lexington
03.1990 - 12.1992
  • Evaluated customer applications for credit limits in accordance with established guidelines.
  • Maintained complete records of all customer accounts including contact information, payment history, notes on collection efforts and related documents.
  • Negotiated terms with clients facing financial difficulties to maximize recovery and maintain relationships.
  • Monitored customer account details for non-payments, delayed payments and other irregularities.
  • Submitted delinquent accounts to outside collection resources.

Senior Accounting Clerk

Mini Data Forms, Inc.
Lexington
03.1989 - 03.1990
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Monitored loans and accounts payable to confirm payments are current.
  • Assisted in preparing financial statements, reports, and other documents as requested by management.
  • Prepared bank deposits and maintained accurate records of cash receipts.
  • Responded promptly to inquiries from customers regarding billing or payment status.
  • Managed Accounts Payable process from invoice entry through payment disbursement.

Billing Clerk

Mini Data Forms, Inc.
Lexington
03.1988 - 03.1989
  • Prepared bills, invoices, and bank deposits as needed.
  • Entered information into accounting software systems, Mas90/Sage 100.
  • Verified billing data with client contracts to ensure accuracy of invoicing.
  • Processed invoices and payments accurately and promptly.
  • Maintained customer accounts by recording account information, reconciling discrepancies.
  • Generated monthly statements for customers.

V-4 Coding Coordinator

Agway Insurance Company
Lexington
12.1985 - 03.1988
  • Managed the generation of data for claims processing.
  • Recorded payments and reserve changes while establishing new occurrences and reserves.
  • Recorded and analyzed daily claim activity using the V-4 system to generate balanced reports
  • Assisted various departments with projects relative to claims activity, reports, drafts, coding, and reinsurance.
  • Followed up on Agents Drafts for timely submission to Accounting Department.
  • Verify coverage and approve outstanding drafts.
  • Worked closely with statistical and accounting departments (Internal and External Auditors).
  • Worked with department supervisors and Operations Analysts relative to any required reporting.
  • Trained and managed the workflow of V-4 Coding Assistant.

Accounts Receivable Clerk

KY Central Life Insurance Company
Lexington
06.1985 - 11.1985
  • Processed all incoming insufficient funds, account-closed, and stop-payment premium checks.
  • Handled long form cancellations, non-payments of premium, underwriting cases and non-renewal requests.
  • Managed the processing and mailing of agency letter credit memos, null and voids, and replacement letters.
  • Ordered supplies.

Property and Casualty Claims Clerk

KY Central Life Insurance Company
Lexington
03.1985 - 06.1985
  • Input all incoming homeowner and auto claims.
  • Maintained accurate calculations for all subrogation, salvage, and reinsurance checks.
  • Mailed drafts of computer-generated documents.
  • Established claim files for both home office and external adjusters.
  • Provided prompt and professional assistance to callers on multiple lines.
  • Processed auto and homeowner claims.
  • Balanced total claims.

Education

High School Diploma -

Henry Clay High School
Lexington, KY
05-1979

Skills

  • Bank account reconciliations
  • Closing procedures
  • Invoicing
  • Journal Entries
  • Financial Reporting
  • Payroll Processing
  • General ledger accounting
  • Payment Collection
  • A/R and A/P
  • Bookkeeping
  • Financial statement preparation
  • Customer Service Engagement
  • Vendor Service Engagement
  • Account Management
  • MAS90/Sage 100 Software
  • Excellent and Effective communication

Affiliations

  • Treasurer, Women's Sunday School Teacher and Choir Member at Evergreen Baptist Church.

Accomplishments

  • Awarded a Certificate of Leadership in Christian Education at Evergreen Baptist Church.

Timeline

Housing Choice Voucher Specialist

Lexington Housing Authority
12.2024 - Current

Accounting Manager

Mini Data Forms, Inc.
12.1992 - 06.2024

Credit Manager

Mini Data Forms, Inc.
03.1990 - 12.1992

Senior Accounting Clerk

Mini Data Forms, Inc.
03.1989 - 03.1990

Billing Clerk

Mini Data Forms, Inc.
03.1988 - 03.1989

V-4 Coding Coordinator

Agway Insurance Company
12.1985 - 03.1988

Accounts Receivable Clerk

KY Central Life Insurance Company
06.1985 - 11.1985

Property and Casualty Claims Clerk

KY Central Life Insurance Company
03.1985 - 06.1985

High School Diploma -

Henry Clay High School

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Cynthia Taylor