Dejah Shelton

• Increased efficiency by streamlining coordination processes and implementing new organizational systems.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

• Restocked and organized drinks, office supplies, snacks
• Built agendas for onsite client meetings
• Coordinated assigned travel in accordance with the firm’s travel policy
• Accepted and distributed daily office deliveries
• Mailed and shipped items as needed
• Distributed and organized incoming/outgoing mail
• Tracked and provided support for monthly credit card statement
• Scanned and/or faxed files and documents
• Assisted with special projects as assigned
• Planned and set up for firm sponsored events, birthdays, and celebrations • Set-up and planned for client onsite due diligence visits

• Maintained a professional, courteous, and positive attitude with all people, including Credit Union staff and members.
• Met or exceeded key product/service/sales goals within branch to ensure profitable and sound business practices for the Credit Union.
• Performed routine member account transactions including but not limited to deposits, withdrawals, transfers, cash advances, loan payments, check cashing, sale of negotiable instruments, and cash exchanges.
• Performed administrative functions while assisting members such as check orders, plastic card applications, address changes, ACH or payroll deduction forms, dispute forms, stop payment requests, statement requests, check copy requests, etc.

• Anticipated the need of the guest to give them the best experience possible.
• Built good relationships with our guests by promoting a positive, helpful, and friendly environment.
• Manage dand update client files by multiple company computer programs
• Greeted and checked-in and out guests, answers phone calls, assists guests with questions regarding spa services and products, book appointments, receives payments for services performed

• Directly assisted customers and ensured a tanning experience specifically tailored to their individual needs by educating customers on the tanning process, the benefits of premium skin care products and the value of our other products and services
• Collected, recorded, and accounted for monies then established reports averaging $3400 per week, resulting in zero loss.
• Executed supervisory skills and problem-solving abilities as the key holder, which resulted in 100% accountability of the salon and personnel. Conducted routine performance evaluations for 2 employees.
• Comprehended management automated systems and electronic records for all pricing, products, service techniques, current promotions and advertisements, which increased individual sales.