Daairea Malone
Louisville
Summary
Dynamic and dedicated professional with a strong background in child development and patient care, notably at Best Friends Learning Center. Proven ability to enhance parental involvement and foster social-emotional growth in children. Skilled in conflict resolution and maintaining a safe environment, ensuring optimal experiences for clients and families alike.
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Daycare Teacher
Best Friends Learning Center
02.2022 - 02.2024
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
Patient Care Coordinator
University of Louisville Hospital
06.2019 - 08.2021
- Delivered excellent patient experiences and direct care.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Direct Support Professional
Hazelwood Center
08.2019 - 05.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
High School Diploma -
Iroquois High School
Louisville Ky05-2016
Skills
- Child development
- Curriculum planning
- Classroom management
- Behavior management
- Conflict resolution
- Record keeping
- Documentation practices
- Time management
- Strong work ethic
- Cleaning and sanitation
- Empathy and patience
- Adaptability and flexibility
Certification
First Aid Certification
Timeline
Lead Daycare Teacher
Best Friends Learning Center
02.2022 - 02.2024
Direct Support Professional
Hazelwood Center
08.2019 - 05.2021
Patient Care Coordinator
University of Louisville Hospital
06.2019 - 08.2021
High School Diploma -
Iroquois High School
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