Seasoned business leader with a robust background in small business operations and customer relations, honed at C&E Siding and Construction. Excelled in project management and negotiation, driving cost reductions and fostering client loyalty through exceptional service. Skilled in building high-performing teams, achieving notable business growth and operational efficiency.
Overview
14
14
years of professional experience
Work History
Owner
C&E Siding and Construction
08.2017 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Foreman
C&E Siding
07.2015 - 08.2017
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Construction Installer
C&E Siding
05.2013 - 08.2017
Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.
Provided exceptional customer service while addressing inquiries and concerns, leading to increased repeat business and positive referrals from satisfied clients.
Maximized crew productivity with thorough training in installation procedures, tool usage, and safety guidelines.
Achieved cost savings through diligent negotiation with suppliers on bulk pricing for construction materials.
Laborer
C&E Siding
10.2010 - 05.2013
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.