Dalton Kinman
Alexandria,KY
Summary
Dynamic Front Desk Agent with a proven track record at Best Western Hotels & Resorts, excelling in customer service and problem-solving. Enhanced guest satisfaction through effective management of reservations and prompt issue resolution. Skilled in cash handling and inventory oversight, ensuring seamless operations and memorable experiences for all guests.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Best Western Hotels & Resorts
09.2024 - 11.2025
- Welcomed guests and ensured smooth check-in and check-out processes.
- Managed reservations using hotel management software, optimizing room assignments.
- Provided information about hotel services and local attractions to enhance guest experience.
- Handled guest inquiries and resolved issues efficiently to maintain satisfaction.
Education
High School Diploma -
Campbell County High School
Alexandria, KY06-2024
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Inventory oversight
Timeline
Front Desk Agent
Best Western Hotels & Resorts
09.2024 - 11.2025
High School Diploma -
Campbell County High School