Customer Service Representative
AutoZone
Corbin
- Assisted customers in selecting suitable auto parts for various vehicle models.
- Managed inventory levels, enhancing stock organization for efficient access and retrieval.
- Provided product knowledge and technical support to customers and team members.
- Coordinated returns, exchanges, and warranty claims for defective parts.
- Answered inquiries, resolved issues, and finalized parts sales at counter and by telephone.
- Received and stocked incoming merchandise, ensuring correct placement of items.
- Performed quality control inspections on parts and packaged items for delivery or sale.
- Researched cross-referenced numbers for hard-to-find parts using online catalogs.
