Damian Fryman
Morehead
Summary
Dynamic sales professional with a proven track record at Eagle Chevrolet GMC, excelling in customer service and teamwork. Achieved consistent sales targets through effective negotiation tactics and product knowledge. Recognized for enhancing customer satisfaction and fostering collaboration among team members, driving overall store performance and success.
Overview
7
7
years of professional experience
Work History
Sales Associate
Eagle Chevrolet GMC
05.2023 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Manager
McDonalds
08.2021 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Maximized performance by monitoring daily activities and mentoring team members.
Lumber Department Associate
Lowes Home Improvment
03.2021 - 08.2021
- Enhanced department productivity with effective time management and scheduling strategies.
- Collaborated with cross-functional teams, fostering strong working relationships and improving overall performance.
- Provided excellent customer service by addressing inquiries promptly and professionally, resulting in increased satisfaction rates.
- Performed cash, card, and check transactions to complete customer purchases.
Warehouse Associate
Furniture World
11.2020 - 02.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 100 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Delivery Driver
Dominos Pizza Inc.
06.2020 - 10.2020
- Delivered to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Floor Hand
Birtley Industrial Equipment
06.2018 - 05.2019
- Carried out general manual labor activities to aid site productivity.
- Showcased strong physical stamina throughout long shifts while remaining alert and focused on completing assigned tasks efficiently.
- Performed minor repairs on mining equipment and tools to limit operational disruptions.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Mechanical Engineering
Morehead State University
Morehead, KY05-2022
High School Diploma -
Nicholas County High School
Carlisle, KY05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Goal oriented
- Sales expertise
- Product sales
- Professional demeanor
- Negotiation tactics
Timeline
Sales Associate
Eagle Chevrolet GMC
05.2023 - Current
Manager
McDonalds
08.2021 - 04.2023
Lumber Department Associate
Lowes Home Improvment
03.2021 - 08.2021
Warehouse Associate
Furniture World
11.2020 - 02.2021
Delivery Driver
Dominos Pizza Inc.
06.2020 - 10.2020
Floor Hand
Birtley Industrial Equipment
06.2018 - 05.2019
No Degree - Mechanical Engineering
Morehead State University
High School Diploma -
Nicholas County High School
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