Dan Cummins
Irvington
Summary
Accomplished Restaurant General Manager and Executive Chef with a proven track record at MRCO and Kentucky State Parks, excelling in operations management and staff development. Demonstrated expertise in inventory management and customer engagement, leading to significant improvements in efficiency and satisfaction. Passionate about fostering team growth and maintaining high service standards.
Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.
Upbeat and results-driven, combining thorough understanding of customer service excellence with strong leadership and organizational skills. Adept at managing operations and staff to streamline processes and enhance guest satisfaction. Dedicated to driving revenue growth and fostering positive dining experience.
Overview
12
12
years of professional experience
Work History
Restaurant General Manager
MRCO
12.2021 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Executive Chef
Kentucky State Parks
05.2018 - 12.2021
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
Field Technician
High Power Technical Services
02.2016 - 05.2018
- Maintained a professional appearance, demeanor, and attitude at all times, positively representing the company brand during interactions with customers, partners, or other stakeholders.
- Increased productivity by maintaining accurate records of completed installations and providing regular progress updates to management.
- Maintained high levels of safety during installations by adhering to industry standards and company guidelines for ladder use, cable management, and equipment handling.
- Improved customers'' understanding of their new internet services through clear explanations and demonstrations of features and functionality.
- Expanded service offerings by staying current with emerging technologies and applying them to client installations when appropriate.
Line Cook
Rough River State Park
03.2013 - 02.2016
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
None - None
Grayson County High
Leitchfield, KY05.2012
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Hiring decisions
- Labor management
- Customer engagement
- Health code compliance
- Talent development
- Employee retention
- Order management
- Business management
- Food preparation
- Service standards
- Supervisory skills
- Passion for customer satisfaction
- Performance improvement
Timeline
Restaurant General Manager
MRCO
12.2021 - Current
Executive Chef
Kentucky State Parks
05.2018 - 12.2021
Field Technician
High Power Technical Services
02.2016 - 05.2018
Line Cook
Rough River State Park
03.2013 - 02.2016
None - None
Grayson County High
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