Dane Nicholas Coke
Grand Cayman
Summary
Experienced and highly skilled Tour Bus Operator with extensive knowledge of Jamaica’s tourism industry, transportation regulations, and customer service excellence. Over a decade of experience in tour operations, guiding visitors through Jamaica’s top attractions, including Rum Tours, cultural heritage sites, and eco-adventure experiences. Strong background in safety compliance, licensing regulations, and fleet management under the Jamaican Tourist Board and Tourism Product Development Company (TPDCo) guidelines. Adept at ensuring a seamless and engaging travel experience for international and local guests.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Roofer/Operator
Cayman Heights Roofing
01.2023 - Current
- Specializing in Standing Seam Roofing, ensuring compliance with the Cayman Islands Building Act
- Installation and maintenance of asphalt shingles, metal roofing, concrete tiles, wood shingles, and synthetic roofing materials
- Expertise in waterproofing, insulation, structural reinforcements, and drainage system integration
- Collaborating with architects and contractors to execute high-quality roofing solutions for commercial and residential projects
- Ensuring adherence to local building codes and safety regulations
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Followed manufacturer instructions and specifications to perform proper installation.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Managed inventory of roofing supplies and materials.
Independent Executive Tour Operator & Driver
Jamaica Tours by Dane
01.2013 - Current
- Established and managed a private tour operation, specializing in custom travel experiences across Jamaica
- Provided high-quality, personalized guided tours, including Rum Tours, cultural and historical site visits, and adventure tourism excursions
- Ensured compliance with Jamaican tour bus operator laws, licensing requirements, and safety regulations
- Maintained a fleet of tour vehicles, ensuring optimal maintenance and safety inspections as per TPDCo guidelines
- Delivered superior customer service, creating memorable travel experiences for tourists from various countries
- Worked closely with Maxine Tours for licensing and compliance, joining in 2006 to meet industry standards
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Negotiated favorable terms in mergers and acquisitions, significantly expanding company's market share and capabilities.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Roofer
Top Choice Roofing
01.2021 - 01.2023
- Installed, repaired, and maintained residential and commercial roofing systems
- Ensured quality craftsmanship and adherence to building safety regulations
- Managed material procurement and coordinated with construction teams for efficient project execution
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Tour Operator & Driver
Tropical Tours
01.2009 - 01.2013
- Operated tour buses, transporting tourists to major attractions, resorts, and cultural sites
- Collaborated with local tourism agencies to enhance guest experiences
- Provided insightful historical and cultural narratives, enriching travelers' experiences
- Assisted in route planning, ensuring efficient and timely service
- Complied with Jamaica's Tourism Product Development Company (TPDCo) standards and safety regulations
Glass Fabricator
G&H Agency
01.2006 - 01.2009
- Worked as a skilled glass fabricator, cutting, assembling, and installing high-quality glass products
- Developed technical expertise in handling glass structures for commercial and residential properties
- Ensured adherence to safety standards and precision in fabrication
- Reduced material waste with precise measurements and accurate cutting techniques in the glass fabrication process.
- Contributed to company growth by consistently meeting or exceeding production targets as a Glass Fabricator.
- Continuously sought professional development opportunities, attending trainings and workshops relevant to the glass fabrication field to stay updated on new techniques and advancements.
- Successfully completed challenging repair jobs on damaged or broken glasses, restoring them to their original appearance and functionality.
Education
High School Diploma -
Forum All Age School
Montego Bay, Jamaica08-1987
Skills
- Tour Planning & Operations
- Customer Service & Hospitality
- Tourism Safety & Compliance
- Transportation & Logistics
- Destination Knowledge (Jamaica & Cayman Islands)
- Multilingual Communication (English & Basic Spanish)
- Vehicle Maintenance & Safety
- Roofing Systems & Safety Compliance
- Structural Reinforcement & Waterproofing
- Quick learner
- Customer service
- Team player
Certification
- Certified Tour Bus Operator – Licensed through Maxine Tours (Joined 2006) in compliance with Jamaican tour regulations.
- Tourism Product Development Company (TPDCo) Certification – Ensuring compliance with Jamaican tourism standards.
- Commercial Driver’s License (CDL) – Certified for passenger transport operations.
- First Aid & CPR Certification – Trained in emergency response for tourist safety.
- Certified Roofing Specialist – Expertise in various roofing techniques under the Cayman Islands Building Act.
Timeline
Roofer/Operator
Cayman Heights Roofing
01.2023 - Current
Roofer
Top Choice Roofing
01.2021 - 01.2023
Independent Executive Tour Operator & Driver
Jamaica Tours by Dane
01.2013 - Current
Tour Operator & Driver
Tropical Tours
01.2009 - 01.2013
Glass Fabricator
G&H Agency
01.2006 - 01.2009
High School Diploma -
Forum All Age School
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