Daniel Mudd
Louisville
Summary
Motivated and experienced in foodservice and skilled in other fields that involve varying point-of-sale programs, completing side work and meeting performance goals. Diligent about following standards and meeting workload requirements during high volume periods.
Overview
5
5
years of professional experience
Work History
Barback
Fox Den Pub & Billiards
04.2023 - Current
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
Server
Sweet & Savory Catering
12.2019 - Current
- Understand and display knowledge about the company's menu and products.
- Circulated within assigned areas to assess and address guest needs, effectively prioritizing tasks during peak hours.
- Help gather and pack for often multiple events in the shop kitchen / warehouse, ensuring that the catering staff will have all the necessary equipment and products for each event.
- Train new employees to perform duties.
- Help with set-up and tear-down for each event.
Ski Shop Assistant Manager
Breckenridge Ski Resort
11.2021 - 05.2022
- Ensured that coworkers were properly checking in guests and setting gear up in a manner that follows the company's safety regulation.
- Delegated work to staff, setting priorities and goals
- Ensured that coworkers were properly checking in guests and setting gear up in a manner that follows the company's safety regulation
- Used verbal skills to engage customers in conversation and effectively determine needs and requirements.
Product Sales Agent
Breckenridge Ski Resort
12.2020 - 04.2021
- Understand the general layout of the ski resort to help direct guests
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintain a collected demeanor and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Bachelor of Arts - Cultural Anthropology
University of Louisville
Louisville, KY12.2020
Skills
- Friendly, Positive Attitude
- Service-Oriented
- Time Management Competency
- Problem Anticipation and Resolution
- Point of Sale (POS) System Operations
- Transactions and Cash Handling
Timeline
Barback
Fox Den Pub & Billiards
04.2023 - Current
Ski Shop Assistant Manager
Breckenridge Ski Resort
11.2021 - 05.2022
Product Sales Agent
Breckenridge Ski Resort
12.2020 - 04.2021
Server
Sweet & Savory Catering
12.2019 - Current
Bachelor of Arts - Cultural Anthropology
University of Louisville
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