Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Rowe-Harrison

Louisville

Summary

Dynamic customer service professional with experience at Dollar General Store, adept at resolving complaints and enhancing customer loyalty. Skilled in active listening and data entry, I consistently contribute to team success by ensuring high-quality service and maintaining efficient operations. Committed to creating positive experiences and fostering customer engagement.


Overview

2
2
years of professional experience

Work History

Customer Service Representative

Dollar General Store
07.2025 - Current


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Operating the cash register, processing costumer purchases, handling transactions, maintaining a clean checkout area.
  • Responded to customer requests for products, services, and company information.

Team Member

Qdoba
05.2023 - 06.2025
  • Greet guests, educate them about the menu, and ensure they receive a positive experience and hight quality food.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Prepare ingredients, assemble food items according to Qdoba recipes and portion guidelines and restock the front line with prepared products.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Health And Science

Waggener High School
Louisville, KY
05-2023

Skills

  • Customer engagement
  • Active listening
  • Data entry

Timeline

Customer Service Representative

Dollar General Store
07.2025 - Current

Team Member

Qdoba
05.2023 - 06.2025

Health And Science

Waggener High School
Daniel Rowe-Harrison