Accomplished business leader with a proven track record at HD Graphics and Premier Portable Buildings, enhancing customer satisfaction. Expert in operations management and customer relations, I've successfully implemented strategies.
Overview
8
8
years of professional experience
Work History
Repairs Manager
Premier Portable Buildings
11.2020 - Current
Improved repair efficiency by streamlining processes and implementing time-saving strategies.
Monitored technician performance, identifying areas for improvement and providing constructive feedback.
Implemented preventative maintenance programs for clients, reducing equipment downtime significantly.
Owner
HD Graphics
01.2017 - Current
Managed day-to-day business operations.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.