Accomplished business leader with a proven track record at HD Graphics and Premier Portable Buildings, enhancing customer satisfaction. Expert in operations management and customer relations, I've successfully implemented strategies.
Overview
8
8
years of professional experience
Work History
Repairs Manager
Premier Portable Buildings
11.2020 - Current
Improved repair efficiency by streamlining processes and implementing time-saving strategies.
Monitored technician performance, identifying areas for improvement and providing constructive feedback.
Implemented preventative maintenance programs for clients, reducing equipment downtime significantly.
Owner
HD Graphics
01.2017 - Current
Managed day-to-day business operations.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
South Fulton High School
South Fulton, TN
05.2002
Skills
Customer relations
Small business operations
Relationship building
Marketing
Operations management
Consulting
Timeline
Repairs Manager
Premier Portable Buildings
11.2020 - Current
Owner
HD Graphics
01.2017 - Current
South Fulton High School
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