Danielle Alvey

• Oversaw daily operations, ensuring compliance with company policies and procedures.
• Led staff training initiatives to enhance service quality and operational efficiency.
• Implemented inventory management strategies, optimizing stock levels and reducing waste.
• Developed and maintained positive customer relationships to boost satisfaction and loyalty.
• Rallied the team members to make the most of every sale
• Coordinated team schedules, balancing workload to meet peak demand periods effectively.
• Analyzed sales data to identify trends, informing strategic business decisions.
• Monitored financial performance, identifying cost-saving opportunities to improve profitability.
• Fostered a collaborative work environment, encouraging open communication among team members.
• Developed and implemented strategies to increase sales and profitability.
• Formulated policies and procedures to streamline operations.

I increased sales revenue by 22% from the year before my employment.

• Supervised daily operations to ensure compliance with health and safety regulations.
• Implemented training programs that enhanced team performance and service quality.
• Streamlined inventory management processes to minimize waste and reduce costs.
• Developed staff schedules to optimize labor efficiency during peak hours.
• Analyzed customer feedback to improve menu offerings and dining experience.
• Coordinated marketing initiatives that increased local awareness and drove patronage.
• Led weekly team meetings to foster communication and address operational challenges.
• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Carefully interviewed, selected, trained, and supervised staff.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

I grew our name in the community, making the restaurant a safe and inclusive environment for all walks of life. Until the owner decided to downsize to one store instead of having us spread out. Upon downsizing I opted to follow another offered opportunity. The owners of simply ramen could not continue paying my salary at what it was upon down sizing.

• Developed and implemented sales strategies to increase market share and drive revenue growth.
• Analyzed sales data to identify trends and optimize performance across teams.
• Trained and mentored junior sales staff, fostering a collaborative team environment.
• Established strong relationships with key clients, enhancing customer satisfaction and loyalty.
• Conducted market research to inform product positioning and promotional strategies.
• Led regular sales meetings to align team objectives and motivate staff towards targets.
• Mentored junior staff in best practices for client relationship management and lead generation techniques.
• Collaborated with sales team to identify opportunities for upselling and cross-selling within existing client base.
• Implemented performance metrics to evaluate campaign effectiveness, resulting in continuous improvement of strategies.

• Prepared and served cocktails and beverages efficiently to enhance customer satisfaction.
• Maintained cleanliness and organization of bar area to ensure compliance with health standards.
• Collaborated with kitchen staff to coordinate timely service during peak hours.
• Educated customers on menu offerings, leading to increased engagement and repeat business.
• Managed inventory levels, assisting in ordering supplies to minimize waste and optimize costs.
• Trained new bartenders on drink recipes and service protocols, improving team performance.
• Implemented standard operating procedures for bar operations, enhancing workflow efficiency.
• Resolved customer complaints promptly, ensuring positive experiences and fostering loyalty.

• Coordinated inbound and outbound shipments ensuring timely processing and accuracy of orders.
• Monitored inventory levels, organizing stock and conducting regular audits for discrepancies.
• Utilized warehouse management systems to track shipments and streamline receiving processes.
• Trained new staff on shipping procedures, safety protocols, and equipment usage.
• Collaborated with cross-functional teams to resolve shipping issues and improve customer satisfaction.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Coordinated cross-functional initiatives to streamline operations and improve sales processes.
• Prepared comprehensive sales reports for executive leadership, providing insights for decision-making.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

• Led bar operations, ensuring high standards of service and customer satisfaction.
• Trained and mentored new staff in mixology techniques and customer engagement strategies.
• Implemented inventory management systems, reducing waste and optimizing stock levels.
• Developed and executed promotional events to enhance customer experience and increase sales.
• Coordinated team schedules, improving workflow efficiency during peak business hours.
• Monitored compliance with health and safety regulations, fostering a safe work environment.
• Analyzed customer feedback to refine menu offerings and service delivery processes.
• Collaborated with management on strategic initiatives to drive operational excellence in the bar area.