Danielle Hunt
La Grange
Summary
Dedicated Service Associate with a proven track record in customer support and problem resolution. Known for attention to detail and strong work ethic, consistently enhancing client relationships and satisfaction.
Reliable Service Associate with great communication and interpersonal skills. Highly-motivated, energetic, and dependable.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable Service Associate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Associate
Stock Yards Bank & Trust
La Grange, KY
05.2022 - Current
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Processed transactions accurately, ensuring compliance with banking policies and procedures.
- Assisted in onboarding new clients, facilitating smooth account setup and engagement.
- Maintained detailed records of client interactions, contributing to enhanced service delivery.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Actively participated in team meetings, sharing valuable insights for process improvements and best practices adoption.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Delivered prompt service to prioritize customer needs.
Direct Support Professional Caregiver
Cedar Lake Lodge
La Grange, KY
08.2018 - 04.2022
- Assisted clients with daily living activities, promoting independence and dignity.
- Developed individualized care plans in collaboration with healthcare professionals.
- Monitored and documented client progress, ensuring adherence to care protocols.
- Trained and mentored new staff on best practices for client support and safety.
- Coordinated recreational activities to enhance social engagement among residents.
- Maintained a safe and clean environment, adhering to health and safety regulations.
- Advocated for clients' needs, facilitating communication between families and care teams.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
Tanning Consultant
Sun Tan City
La Grange, KY
10.2016 - 07.2018
- Educated clients on tanning products and safety protocols to enhance customer experience.
- Assisted in maintaining cleanliness and organization of tanning equipment and facilities.
- Provided personalized tanning consultations to develop tailored service plans for clients.
- Trained new staff on operational procedures and customer service standards to ensure consistent service quality.
- Managed inventory levels of tanning supplies, ensuring availability while minimizing waste through effective ordering practices.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Education
High School Diploma -
Henry County High School
Henry County, KYSkills
- Customer support
- Patience and tolerance
- Complaint handling
- Quality assurance
- Sales experience
- Cross-selling and upselling
- Client relationship building
- Excellent communication
- Listening skills
- Computer skills
- Attention to detail
- Documentation and reporting
- Strong work ethic
- Handling customer complaints
- Understanding customer needs
- Problem resolution
- Customer account management
- Product knowledge
Certification
- Licensed Notary
Timeline
Service Associate
Stock Yards Bank & Trust
05.2022 - Current
Direct Support Professional Caregiver
Cedar Lake Lodge
08.2018 - 04.2022
Tanning Consultant
Sun Tan City
10.2016 - 07.2018
High School Diploma -
Henry County High School