Danielle Spencer
Louisville
Summary
Dedicated Medical Assistant with strong record management and EHR data entry skills. Proven ability to verify insurance information and manage patient scheduling efficiently.
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
Work History
Medical Assistant/Representative
Norton Hospital
Louisville
12.2021 - 11.2023
- Assisted physicians with patient examinations and procedures.
- Recorded patient medical histories and vital signs accurately.
- Prepared examination rooms with necessary supplies and equipment.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
Patient Service Representative
Baptist Medical Center
Louisville
04.2015 - 12.2021
- Managed patient check-in process to ensure efficient service delivery.
- Scheduled appointments and coordinated with medical staff for patient care.
- Assisted patients in understanding insurance benefits and coverage options.
- Answered incoming calls in a professional manner.
- Inputted patient demographic data into electronic health record system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Registered patients by verifying records to update computer system and patient charts.
Education
Central High School
Louisville, KYSkills
- Record management
- EHR data entry
- Patient scheduling
- Insurance verification
Timeline
Medical Assistant/Representative
Norton Hospital
12.2021 - 11.2023
Patient Service Representative
Baptist Medical Center
04.2015 - 12.2021
Central High School