Danna Qualls
Lexington
Summary
Compassionate Master’s-level Social Worker with three years in behavioral health and case management. Expertise in coordinating care and leading treatment planning for individuals and families facing complex challenges. Proven skills in interdisciplinary collaboration, discharge planning, and regulatory documentation, focused on enhancing quality outcomes in healthcare settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counselor
Pinnacle Treatment Centers
08.2025 - Current
- Facilitate individual and group counseling while supporting development of individualized treatment plans
- Complete biopsychosocial assessments and contribute to ongoing care planning
- Collaborated with medical and clinical teams to coordinate care and enhance patient outcomes
- Assisted clients and families in addressing emotional, behavioral, and social needs to promote overall well-being
- Maintained accurate, timely documentation to ensure compliance with regulatory standards and support quality care
Case Manager & Support Broker
New Vista KY
03.2025 - 08.2025
- Coordinated high-volume caseload, facilitating service delivery across healthcare and community providers for optimal client outcomes
- Developed and updated person-centered plans of care in compliance with Medicaid and state guidelines
- Conducted regular visits and monitored service delivery, ensuring quality and continuity of care
- Acted as primary contact for individuals and families, guiding them through complex care systems to enhance support and access
- Planned transitions and connected individuals with appropriate long-term supports, fostering stability and continuity in care
Mental Health Associate
Mountain Comprehensive Care Center
03.2024 - 03.2025
- Implemented treatment plans and facilitated therapeutic group sessions to enhance client engagement
- Monitored client progress and documented behavioral observations to inform treatment adjustments
- Collaborated with clinical staff to coordinate care delivery and optimize client support
- Provided support for individuals with co-occurring mental health and substance use disorders
Targeted Case Manager
Mountain Comprehensive Care Center
10.2023 - 03.2024
- Developed individualized service plans and facilitated access to necessary medical and community resources, improving overall client well-being
- Coordinated comprehensive care and services for individuals with behavioral health needs to enhance support and outcomes
- Maintained accurate documentation in compliance with state and agency requirements to ensure quality and accountability
Targeted Case Manager
Addiction Recovery Institute of America – Kentucky
06.2022 - 10.2023
- Delivered case management services to enhance recovery support and promote stability
- Facilitated discharge planning and transitioned clients to appropriate care levels
- Guided individuals in overcoming social and environmental barriers to recovery
Education
Master of Social Work -
University of Pikeville
01-2025
Bachelor of Arts - Art Education
Morehead State University
01-2020
Skills
- Crisis intervention
- Behavioral Health Services
- Care coordination
- Discharge planning
- Interdisciplinary Collaboration
- Clinical documentation
- Family and Patient Support
- Problem-Solving and Decision-Making
- Confidentiality and Professional Ethics
Certification
• Temporary Certified Alcohol and Drug Counselor (TCADC), Kentucky
Degree
MSW
Timeline
Counselor
Pinnacle Treatment Centers
08.2025 - Current
Case Manager & Support Broker
New Vista KY
03.2025 - 08.2025
Mental Health Associate
Mountain Comprehensive Care Center
03.2024 - 03.2025
Targeted Case Manager
Mountain Comprehensive Care Center
10.2023 - 03.2024
Targeted Case Manager
Addiction Recovery Institute of America – Kentucky
06.2022 - 10.2023
Master of Social Work -
University of Pikeville
Bachelor of Arts - Art Education
Morehead State University