Dedicated professional with experience in delivery and sales. Skilled in managing inventory, optimizing routes, and collaborating with teams to enhance service quality. Committed to improving customer experiences and operational efficiency.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Spark
Hazard, KY
03.2024 - Current
Navigated routes using GPS technology to optimize delivery efficiency and reduce travel time.
Managed inventory of delivered goods, verifying accuracy against order documentation.
Communicated effectively with customers regarding delivery schedules and addressed inquiries promptly.
Collaborated with team members to streamline delivery processes and improve overall service quality.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Sales Associate
Lowes Home Improvment
Hazard, KY
05.2017 - 09.2022
Assisted customers in product selection, ensuring satisfactory shopping experiences.
Collaborated with team members to achieve sales goals and improve customer service quality.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Roof Bolter Operator
Blue Diamond LLC
Sassafras, KY
08.2011 - 01.2016
Operated roof bolting machinery to ensure safe, efficient installation of support systems.
Conducted regular inspections of equipment for optimal performance and safety compliance.
Trained new operators on equipment handling, safety protocols, and maintenance procedures.
Collaborated with team members to improve workflow efficiency and reduce operational downtime.
Assisted in training new operators on the proper use of roof bolting equipment, ensuring smooth integration into the team.