Danyeille Deer
Hopkinsville,KY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Billing Coordinator
Western State Hospital
03.2024 - Current
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Updated documentation, reports, and spreadsheets with financial information.
Administrative Assistant
Jennie Stuart Health
07.2021 - 02.2024
- Answered multi-line phone system, over 10 calls a day, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Eyewear Sales Representative
Visionworks
11.2018 - 07.2021
- Contributed to a positive work environment by collaborating effectively with team members and supervisors.
- Improved customer satisfaction by offering tailored advice on eyewear selection, based on face shape and personal style preferences.
- Increased eyewear sales by actively engaging with customers and providing personalized recommendations.
- Demonstrated exceptional communication skills while presenting complex optical concepts in easily understandable terms for customers.
- Assisted clients in selecting appropriate lens coatings, materials, and treatments to meet their individual needs.
Education
Associate Of Arts -
Owensboro Community And Technical College
Owensboro, KY05.2024
Medical Assistant -
The Medical Institute of Kentucky
Hopkinsville02.2023
Diploma -
Owensboro High School
Owensboro05.2015
Skills
- Audit support
- Deadline oriented
- File management
- Data entry proficiency
- Customer service
- Customer engagement
- Attention to detail
- Multitasking and organization
- Team collaboration
- Decision-making
Timeline
Billing Coordinator
Western State Hospital
03.2024 - Current
Administrative Assistant
Jennie Stuart Health
07.2021 - 02.2024
Eyewear Sales Representative
Visionworks
11.2018 - 07.2021
Diploma -
Owensboro High School
Associate Of Arts -
Owensboro Community And Technical College
Medical Assistant -
The Medical Institute of Kentucky
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