Dariana Gorrita Diaz
Louisville
Summary
Dynamic and detail-oriented professional with experience at Holliday Inn Express, excelling in room cleaning and guest communication. Proven ability to maintain health standards and ensure guest satisfaction through effective problem-solving and adaptability. Recognized for consistently delivering high-quality service and fostering a welcoming environment for all guests.
Overview
19
19
years of professional experience
Work History
Housekeeper
Holliday Inn Express
Louisville
01.2025 - 05.2025
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Provided information about hotel services upon request from guests.
- Ensured that all health standards were met during cleaning operations.
- Organized closets with hangers for guests' clothing items.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Followed safety procedures when handling hazardous materials.
- Sanitized all areas of the hotel lobby and public restrooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
Babysitter
Next Generation Child Development Center
Louisville
05.2024 - 08.2024
- Teaching good manners by setting clear expectations for behavior in various settings.
- Assisting with meals, snacks, and bedtime routines for the children.
- Developing creative ways to encourage learning through everyday experiences.
- Tailoring activities based on the individual needs of each child under care.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Completing light housekeeping tasks such as tidying up toys and books.
- Helping older children with homework assignments as directed by parents.
- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Providing a safe environment for children to explore their curiosity and creativity.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
Picking Packer
CDF Entretaiment
Louisville
12.2023 - 04.2024
- Operated material handling equipment following safety protocols at all times.
- Adhered to company policies regarding safety, security, attendance, punctuality, cleanliness.
- Utilized RF scanners to accurately process orders according to customer requirements.
- Checked for accuracy of order fulfillment prior to packaging.
- Communicated effectively with colleagues and supervisors regarding work assignments.
- Maintained records of inventory transactions such as shipments received or products distributed.
- Reported any discrepancies between physical count and computer generated reports to supervisor immediately.
- Participated in training sessions related to new technologies or processes implemented within the warehouse.
- Maintained a positive attitude while working under pressure in a fast-paced environment.
- Collaborated with team members on projects involving multiple departments.
- Moved items between machines, conveyors and transport equipment to meet production needs.
Negotiator Specialist
Credit and Comerce Bank
Mayabeque
10.2013 - 02.2022
- Prepared detailed reports outlining results of negotiations for senior management review.
- Conducted research on industry trends in order to inform negotiations.
- Provided advice and guidance on contractual matters related to purchasing activities.
- Managed the contract process from initiation through completion while ensuring all deadlines are met according to established timelines.
- Advised stakeholders on best practices when dealing with vendors or suppliers.
- Developed strategies for improving supplier relationships through effective negotiating techniques.
- Identified opportunities for cost savings by identifying alternative sources of supply or revising existing terms and conditions in contracts.
- Maintained awareness of current economic conditions to leverage during negotiations.
- Evaluated proposals from suppliers against organizational requirements before making a recommendation on award decisions.
- Participated in meetings with suppliers as required to discuss contract terms or resolve conflicts.
- Monitored vendor performance and compliance with contractual obligations.
- Collaborated with company's legal counsel to review and revise contracts for customers.
- Prepared for hearings by reviewing laws and regulations.
- Readied settlement paperwork for signature.
Teacher
Escuela Primaria Martires de San Jose
Mayabeque
09.2006 - 08.2013
- Utilized technology-based learning tools to enhance classroom instruction.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Organized parent conferences throughout the year to discuss student progress.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Developed and implemented lesson plans based on curriculum objectives.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Supervised after school activities such as clubs or sports teams.
- Assessed student performance through tests, quizzes and other assessments.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Education
Bachelor of Science - Accounting And Finance
Raul Cepero Bonilla
Cuba09-2010
Skills
- Room cleaning
- Supply restocking
- Health standards
- Safety procedures
- Sanitization techniques
- Guest communication
- Adaptability
- Customer service
- Problem solving
- Team collaboration
Timeline
Housekeeper
Holliday Inn Express
01.2025 - 05.2025
Babysitter
Next Generation Child Development Center
05.2024 - 08.2024
Picking Packer
CDF Entretaiment
12.2023 - 04.2024
Negotiator Specialist
Credit and Comerce Bank
10.2013 - 02.2022
Teacher
Escuela Primaria Martires de San Jose
09.2006 - 08.2013
Bachelor of Science - Accounting And Finance
Raul Cepero Bonilla