Darren Wall
Louisville
Summary
Accomplished Correctional Officer and Team Leader with a proven track record in conflict resolution and mental health awareness, demonstrated through a reduction in contraband by thorough searches and fostering a positive work environment at SUBWAY. Skilled in security procedures and mentorship, effectively enhancing safety and team cohesion.
Overview
20
20
years of professional experience
Work History
Correctional Officer
Kentucky Department of Corrections
05.2008 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Built solid relationships with staff and residents to keep institution safe and secure.
Team Leader
SUBWAY
03.2007 - 05.2008
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Camp Manager
Power Ministries
01.2005 - 05.2008
- Conducted thorough facility inspections regularly, identifying maintenance needs proactively to prevent costly repairs or disruptions later on.
- Delivered exceptional customer service, resolving issues quickly to ensure positive experiences for all camp participants.
- Maintained up-to-date knowledge of relevant regulations and compliance requirements, guaranteeing adherence to established guidelines throughout all aspects of camp management.
- Collaborated with other Camp Managers in regular meetings to share best practices and improve industry-wide standards of operation.
- Enhanced safety measures, leading to a reduction in accidents and injuries through regular risk assessments and staff training.
- Coordinated transportation logistics for campers and staff, ensuring timely arrivals and departures while maintaining safety standards.
- Developed strong relationships with parents and guardians, addressing concerns promptly and ensuring open communication.
Education
Associates - Sacred Literature
Louisville Bible College
Louisville, KYAssociates - HVAC-R
Ivey Tech
Clarksville, INSkills
- Conflict resolution skills
- Mental health awareness
- Written communication
- Observation
- Multitasking
- Security procedures
- Mentorship
- Excellent problem solver
- Non-violent intervention
- First aid and CPR certified
Timeline
Correctional Officer
Kentucky Department of Corrections
05.2008 - Current
Team Leader
SUBWAY
03.2007 - 05.2008
Camp Manager
Power Ministries
01.2005 - 05.2008
Associates - Sacred Literature
Louisville Bible College
Associates - HVAC-R
Ivey Tech
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