Davbrail Lax
Louisville
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
University of Louisville Physician
Louisville
10.2024 - Current
- Assisted in patient intake and medical history documentation.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Supported healthcare providers during patient examinations and procedures.
- Preformed EKGs,Labs
Medical Assistant
Sunshine Pediatrics of Louisville
Louisville
08.2022 - 10.2024
- Rooming patients and gathering vitals
- Prescription refills
- Obtaining prior authorizations from insurance companies
- Helping with in office procedures and testing
- Maintaining exam rooms with stocked supplies
- Maintaining a professional work environment
Server/ Cashier
Forty Acres and a Mule
Louisville
06.2021 - 03.2023
- Handle cash transaction with customers
- Greet customers as the enter and leave the establishment
- Prepare and serve food
- Keep the establishment clean and tidy
- Handle all refund transaction and any problems or concerns the customers may have
Outbound Retention Specialist
Gannett Inc
Louisville
01.2020 - 05.2021
- To retain, restart and sell home delivery subscriptions via phone targeted scripting, and sales/ retention techniques
- Maintain retention at acceptable levels
- Meet established criteria for EZ pay conversions, in addition to schedule adherence, talk time, after call work, presentation per hour, sales per hour
- Follow up with current customer accounts for customer service issues delivery verification, to collect payment to follow up on stopped accounts to resell/restart
LTE Enrollment Representative
Humana, Inc.
Louisville
08.2019 - 12.2019
- Resolve issues, inquiries, and concerns from members while showing empathy and compassion for members needs
- Communicate effectively and confidently with all internal/external customers
- Reach out to members, periodically, to confirm and/or verify confidential information
- Ensure all inquiries are resolved as quickly as possible while also insuring professionalism
- Researching any information that is available to me to resolve issues on applications to ensure members have the best experience with the Humana Inc
- Documenting and taking notes and using them to help me solve future cases that I may trouble with
- Reading a document to understand and fully able to follow direct directions that is in the documents to help me get my job done accurately
Direct Support Professional
Hazelwood Center
Louisville
05.2018 - 11.2018
- Assisted individuals with their daily living, provided safety, and comfort
- Aided people with basic task such as bathing, dressing, grooming, and eating
- Assisted with home management tasks such as preparing meals, grocery shopping, and cleaning
- Transferring individual in and out of wheelchair and bed
Education
Certified Medical Assistant -
ATA College
Louisville, KYSkills
- Strong positive communication skills
- Wonderful team player
- Vital signs and patient observation
- Knowledge on working with adults and children
- Knowledge of HIPPA and patient privacy
- Medical Terminology
- Great with time management
- Payment Collection
- Patient Scheduling
- Medical Billing
- Data Entry
Certification
- NHA Certified Clinical Medical Assistant-National Healthcare Association
Expiration Date 01/17/2027 - AHA Basic Life Support
Expiration Date 10/31/2026
Timeline
Certified Clinical Medical Assistant
University of Louisville Physician
10.2024 - Current
Medical Assistant
Sunshine Pediatrics of Louisville
08.2022 - 10.2024
Server/ Cashier
Forty Acres and a Mule
06.2021 - 03.2023
Outbound Retention Specialist
Gannett Inc
01.2020 - 05.2021
LTE Enrollment Representative
Humana, Inc.
08.2019 - 12.2019
Direct Support Professional
Hazelwood Center
05.2018 - 11.2018
Certified Medical Assistant -
ATA College