David Lewis
Louisville
Summary
Dynamic manager with a proven track record at Jimmy John's, excelling in team leadership and customer service. Enhanced operational efficiency by mentoring staff and resolving conflicts, fostering a productive environment. Skilled in performance management and inventory optimization, driving high-quality service delivery and maximizing team potential.
Overview
7
7
years of professional experience
Work History
Manager
Jimmy John's
03.2018 - 06.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Senaca High School
Louisville, KYSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Task delegation
- Performance management
- Relationship building
Timeline
Manager
Jimmy John's
03.2018 - 06.2025
Senaca High School
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