DAVID NELSON
SACRAMENTO
Overview
34
34
years of professional experience
Work History
MANGER
Ziegler Tire
BOWLING GREEN
02.2020 - Current
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Directed recruitment, hiring, and training of new staff members.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Created and managed budgets for travel, training, and team-building activities.
- Analyzed business performance data and forecasted business results for upper management.
MANAGER
Raben Tire
CENTRAL CITY
02.1991 - 02.2020
- Prepared reports summarizing operational results against established goals and objectives.
- Created and managed budgets for operational departments and monitored progress against goals.
- Oversaw inventory management activities including ordering supplies as needed.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Ensured compliance with applicable laws and regulations related to operations.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Education
High School Diploma -
BREMEN CONSOLIDATED SCHOOL
BREMEN, KY03-1989
Skills
- Budget management
- Data analysis
- Customer service
- Employee training
- Process improvement
- Project management
Timeline
MANGER
Ziegler Tire
02.2020 - Current
MANAGER
Raben Tire
02.1991 - 02.2020
High School Diploma -
BREMEN CONSOLIDATED SCHOOL
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