David Scott
Bowling Green
Summary
Dynamic Sales Manager with a proven track record at Big Country Powersports, excelling in relationship building and sales expertise. Successfully increased revenue through innovative strategies and motivated teams. Adept at staff management and training, fostering a positive environment that drives performance and client satisfaction.
Overview
15
15
years of professional experience
Work History
Sales Manager
Big Country Powersports
03.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Store Manager
Lost River Powersports
04.2014 - 03.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Sales Associate
Lost River Powersports
03.2012 - 04.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Parts Manager
Lost River Powersports
02.2011 - 03.2012
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Ordered parts for customers, repair shops, and service departments for use in powersports equipment.
Education
Bachelor of Science - Business Management
Western Kentucky University
Bowling Green, KY12-2011
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Positive and upbeat
- Motivational skills
Timeline
Sales Manager
Big Country Powersports
03.2021 - Current
Store Manager
Lost River Powersports
04.2014 - 03.2021
Sales Associate
Lost River Powersports
03.2012 - 04.2014
Parts Manager
Lost River Powersports
02.2011 - 03.2012
Bachelor of Science - Business Management
Western Kentucky University
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