Davina Lessor-Salinas
Louisville
Summary
Motivated professional with 6 years of auto sales experience and 14 years of customer service success. Known for being a reliable and dependable team player with a reputation for honest and strong work ethic.
Overview
11
11
years of professional experience
Work History
Step Van Driver
SRM TRANSPORTATION LLC
Louisville
01.2025 - Current
- Delivered packages to customers in a timely and professional manner.
- Provided excellent customer service during interactions at delivery locations.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Conducted pre-trip inspections to ensure vehicle readiness for safe operation.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Apprentice Installer
Owen Custom Hardwood
Fisherville
01.2022 - 12.2024
- Prepared subfloors by leveling and cleaning surfaces before installation.
- Maintained tools and equipment, ensuring readiness for each project day-to-day.
- Measured, cut, and installed hardwood flooring in various areas of homes.
- Sanded down existing wood floors to prepare them for refinishing projects.
- Used a variety of tools including saws, hammers, and drills to complete installations.
- Cleaned up work areas once jobs were completed as per client's specifications.
- Prepared sub-floors for installation by cleaning, sanding, and leveling them.
Internet Sales Consultant
Volvo Cars Palm Springs
Palm Springs
02.2019 - 12.2021
- Managed dealer trades to optimize inventory
- Monitored teams performance to maintain Response Standards
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Responded to internet inquiries promptly, ensuring timely follow up.
- Maintained updated knowledge through continuing education and advanced training.
Sales Associate
Palm Springs Hyundai & Genesis
Palm Springs
11.2017 - 11.2018
- Assisted customers in selecting vehicles based on preferences and needs.
- Conducted test drives to showcase vehicle features and performance.
- Provided detailed product knowledge to educate customers on various models.
- Negotiated prices with customers and closed sales transactions.
- Conducted follow-up calls after purchase to ensure satisfaction with the vehicle purchased.
- Participated in events such as auto shows or community outreach programs to promote the dealership's services.
Sales Executive
Volkswagen of Palm Springs
Palm Springs
04.2015 - 11.2017
- Utilized CRM software to track customer interactions and follow-ups efficiently.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Conducted test drives for prospective buyers.
- Greeted customers and provided product information.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided follow-up customer service after a car sale was completed.
- Advised customers on financing options and warranties available for their purchase.
- Maintained customer satisfaction by providing prompt, reliable service.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
Education
Palm Desert Highschool
Palm Desert, CA06-2014
Skills
- Customer relationship management
- Effective communication
- Attention to detail
- Conflict resolution
- Customer service
- Teamwork
Timeline
Step Van Driver
SRM TRANSPORTATION LLC
01.2025 - Current
Apprentice Installer
Owen Custom Hardwood
01.2022 - 12.2024
Internet Sales Consultant
Volvo Cars Palm Springs
02.2019 - 12.2021
Sales Associate
Palm Springs Hyundai & Genesis
11.2017 - 11.2018
Sales Executive
Volkswagen of Palm Springs
04.2015 - 11.2017
Palm Desert Highschool