Dawn Crawley
Murray
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments—proven ability to work independently and rapidly acquire new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Private Caregiver
Private Care
Murray
02.2025 - Current
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Administered prescribed medications according to physician instructions and monitored for adverse reactions.
- Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
Mental Health Tech
Murray-Calloway Hospital
Murray
09.2023 - 09.2024
- As a mental health tech, my daily duties include monitoring and recording individuals' mental health status, and reporting any significant changes.
- I also assisted individuals with developing and maintaining coping mechanisms to help manage their symptoms.
- Providing physical and emotional support as they were in recovery.
- Observed and high-standard care.
Caregiver
Spring Creek Nursing Home
Murray
06.2023 - 01.2024
- As a caregiver, I checked on residents, attended to their needs, and gave them the proper care that they needed.
- I provided patient care and assistance, vital signs, and emotional support.
- At the end of the shift, I documented any changes of their nightly routines.
Dietary Aid / Kitchen staff
Glen Park Nursing Home
Monrovia
06.2019 - 03.2023
- Labeled and marked correct dates on newly opened food and containers, and inspected appliances for any misusage and contamination.
- Aided with serving residents meals and beverages.
Member Service Representative
Kaiser Permanente
Corona
02.2016 - 05.2019
- Responsibilities included answering all member questions regarding plans, copayments, benefits, dependents, plan changes, and employers.
- Knowledge of HMO, PPO, Medicare Parts A, B, and C, and Medi-cal.
- Taking over 85 calls daily, which included contacting other departments and several levels of upper management.
- Efficiently communicating with employers and the Human Resources department to ensure member information was relayed as appropriate.
- Fostering all calls were properly documented with detailed notes.
Education
Associates of Health Administration - Electronic Health Records Certification
University of Phoenix
Online01.2017
Skills
- Communication skills
- Problem-solving abilities
- Microsoft Office Suite
- Data management and entry
- Patient care and support
- Medication administration
- Vital signs monitoring
- Patient documentation and care plans
- Fall prevention strategies
- Behavioral management techniques
- EMR and EHR proficiency
- Dementia care expertise
- Medical records management
- Adaptability and flexibility
Certification
- CPR
- BLS
References
References available upon request.
Timeline
Private Caregiver
Private Care
02.2025 - Current
Mental Health Tech
Murray-Calloway Hospital
09.2023 - 09.2024
Caregiver
Spring Creek Nursing Home
06.2023 - 01.2024
Dietary Aid / Kitchen staff
Glen Park Nursing Home
06.2019 - 03.2023
Member Service Representative
Kaiser Permanente
02.2016 - 05.2019
Associates of Health Administration - Electronic Health Records Certification
University of Phoenix
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