Dawn Sheree Strader-Saulsberry
664 Joyce Ave Greenville
Summary
Dynamic sales associate with a proven track record at IDEAL, excelling in customer service and teamwork. Enhanced client satisfaction through personalized consultations and effective problem-solving. Demonstrated expertise in point-of-sale systems while consistently achieving sales targets, contributing to a positive shopping experience and fostering a loyal customer base.
Overview
21
21
years of professional experience
Work History
Sales Associate
IDEAL
08.2018 - 09.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Collaborated with team members to meet daily sales targets and improve customer satisfaction.
Sales Associate
Twice Dailys
07.2015 - 03.2018
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained detailed knowledge of store products and promotions to effectively address customer inquiries.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to restock shelves and maintain organized merchandise displays.
Hairstylist
Salon G
01.2013 - 03.2015
- Provided exceptional customer service, ensuring client satisfaction through personalized consultations.
- Demonstrated proficiency in cutting, coloring, and styling techniques to enhance client appearance.
- Maintained cleanliness of workstations and tools, adhering to salon safety standards.
- Assisted in inventory management, tracking supplies to ensure timely restocking of products.
Hairstylist
Tropical Paradise
03.2010 - 03.2012
- Provided exceptional customer service, ensuring client satisfaction through personalized consultations.
- Demonstrated proficiency in cutting, coloring, and styling techniques to enhance client appearance.
- Maintained cleanliness of workstations and tools, adhering to salon safety standards.
- Assisted in inventory management, tracking supplies to ensure timely restocking of products.
Hairstylist
Sitting Pretty
03.2008 - 04.2009
- Collaborated with team members to create a welcoming environment for clients and staff.
- Educated clients on hair care products and maintenance for long-lasting results.
- Mentored junior stylists, sharing expertise to improve overall service quality within the salon.
- Implemented new styling trends and techniques, enhancing salon offerings and client experiences.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Hairstylist
Salon 431
03.2007 - 03.2008
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Hairstylist
Evie's Salon & Tanning
03.2006 - 03.2007
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Hairstylist
Cost Cutters Family Hair Care
01.2003 - 03.2005
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Education
MBA - Cosmetology
Central Beauty College
Greenville, KY05.2004
High School Diploma -
Muhlenberg South High School
Greenville, KY05.1997
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
IDEAL
08.2018 - 09.2023
Sales Associate
Twice Dailys
07.2015 - 03.2018
Hairstylist
Salon G
01.2013 - 03.2015
Hairstylist
Tropical Paradise
03.2010 - 03.2012
Hairstylist
Sitting Pretty
03.2008 - 04.2009
Hairstylist
Salon 431
03.2007 - 03.2008
Hairstylist
Evie's Salon & Tanning
03.2006 - 03.2007
Hairstylist
Cost Cutters Family Hair Care
01.2003 - 03.2005
MBA - Cosmetology
Central Beauty College
High School Diploma -
Muhlenberg South High School