Daylene Pence
Louisville
Summary
Offering office skills with an eagerness to learn. Seeking a challenging position in an office environment.
Overview
13
13
years of professional experience
Work History
Patient Services Specialist
Mortenson Dental Partners
Louisville
10.2019 - Current
- Answer incoming calls timely and professionally.
- Follow scheduling guidelines to ensure manageable schedules are made for dentists.
- Update patient files as needed to ensure patient information is current.
- Input insurance information.
Account Representative
Mariner Finance
Louisville
10.2016 - 10.2019
- Process payments
- Collections
- Answer phones
- Take applications for loan both in person and over the phone.
- Review credit report to make recommendation for credit approval.
- Close loans
Customer Service Representative
Check Into Cash
Louisville
11.2012 - 01.2016
- Opening and closing store
- Process Payday Loans and cashing checks
- Process Western Union money transfers.
- Entering data into the computer
- Courtesy,inactive,and collection calls
- Weekly and monthly audits
- Answer phones,filing,faxing,and copying documents.
Timeline
Patient Services Specialist
Mortenson Dental Partners
10.2019 - Current
Account Representative
Mariner Finance
10.2016 - 10.2019
Customer Service Representative
Check Into Cash
11.2012 - 01.2016