Summary
Overview
Work History
Education
Skills
Timeline
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Dayron Luis Hernandez Arteaga

Louisville

Summary

Experienced delivery professional with a proven track record in road safety and maintaining a clean driving history. Skilled in logging daily activities, coordinating customer paperwork, and efficiently collecting payments. Expertise in planning and managing routes to optimize delivery efficiency and enhance customer satisfaction. Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Arhaus Furniture
11.2023 - Current
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Assisted warehouse personnel in packing orders when necessary.
  • Checked tires for proper inflation before leaving on each route.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Received daily delivery instructions and route assignments from dispatch.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.

Forklift Operator

UPS
01.2023 - 11.2025
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Utilized street maps to plan and determine most efficient routes.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Handled merchandise in accordance with product handling standards.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Utilized GPS and maps for efficient route planning.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Kept accurate logs of all deliveries and trips.
  • Processed shipment documents neatly and efficiently for each load.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Presented order bills and collected payments for deliveries.
  • Inspected vehicles' condition, supplies and equipment before and after trips.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Reviewed delivery documents and orders and reported errors to supervisor.

Education

High School Diploma -

University of Habana
07.2005

Skills

  • Route optimization

  • Vehicle inspection

  • Delivery documentation

  • Customer service

  • Safety protocols

  • Inventory management

  • Delivery scheduling

  • Complex Problem-solving

  • Safe driving record

  • Weather adaptability

  • Valid Driver's license

  • Clean driving record

  • Teamwork and collaboration

  • Positive attitude

Timeline

Delivery Driver

Arhaus Furniture
11.2023 - Current

Forklift Operator

UPS
01.2023 - 11.2025

High School Diploma -

University of Habana

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Dayron Luis Hernandez Arteaga