Deanna Howell
Louisville
Summary
Dynamic professional with a proven track record in database administration and exceptional organizational skills, honed at JCPS Coleridge Taylor Montessori. Excelled in building lasting relationships and efficiently managing attendance records, showcasing a blend of technical proficiency and interpersonal acumen. Demonstrated continuous improvement, reducing truancy issues significantly.
Overview
5
5
years of professional experience
Work History
Attendance Clerk
JCPS Coleridge Taylor Montessori
09.2022 - Current
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Called parents and guardians to inquire about late or truant students.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Input daily attendance information into office database for school.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Processed and scanned files into electronic databases.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Accessed and used computer software applications to update and maintain records.
- Checked records for accuracy and completeness, and corrected errors.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
Sales Associate
UPS Store
10.2021 - 09.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Bargain Hunt
03.2020 - 05.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Credit Card Specialist
Teleperformance
07.2019 - 03.2020
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
- Recommended products and services to meet customers' credit card and banking needs.
- Implemented strategies to reduce risk of credit card fraud and identity theft.
- Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.
Education
Associate of Arts - Did Not Finish
Elizabethtown Community Technical College
ElizabethtownHigh School Diploma -
Hardin County High School
Elizabethtown01-2015
Skills
- Database administration
- Trained in Microsoft
- Student database management
- Attendance records oversight
- Telephone etiquette
- Strong organization
- Data entry
- Data entry proficiency
- Truancy reporting
- Continuous improvement
Timeline
Attendance Clerk
JCPS Coleridge Taylor Montessori
09.2022 - Current
Sales Associate
UPS Store
10.2021 - 09.2022
Sales Associate
Bargain Hunt
03.2020 - 05.2020
Credit Card Specialist
Teleperformance
07.2019 - 03.2020
Associate of Arts - Did Not Finish
Elizabethtown Community Technical College
High School Diploma -
Hardin County High School
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