Debbie Durham
Richmond
Summary
Dynamic professional with extensive experience as a Targeted Adult Case Manager at Total Abstinence, excelling in crisis intervention and community networking. Proven ability to develop individualized service plans and facilitate group sessions, enhancing client engagement and support. Skilled in report writing and active listening, ensuring compliance and effective case management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Targeted Adult Case Manager
Total Abstinence
Richmond
12.2024 - Current
- Assisted clients in developing personalized recovery plans and goals.
- Coordinated referrals to community resources and support services for clients.
- Conducted regular assessments to monitor client progress and needs.
- Facilitated group sessions to promote peer support and community engagement.
- Documented case notes accurately in client management systems for compliance.
- Collaborated with multidisciplinary teams to create comprehensive care strategies.
- Provided crisis intervention and conflict resolution during challenging situations.
- Educated clients on available resources for addiction recovery and life skills development.
- Provided crisis intervention services when needed.
- Promoted positive behavior change through reinforcement techniques such as token economies or motivational interviewing methods.
- Coordinated referrals, assessments, and evaluations of clients' needs.
- Identified crisis situations and responded appropriately by providing support or referring for additional assistance.
- Assisted clients in accessing community resources such as housing, employment, education.
- Advocates for appropriate services needed by clients within the community setting.
- Assessed risk factors associated with suicide ideation among client population.
- Developed individualized service plans for clients in collaboration with treatment team members.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
Child Protective Services Investigator
Cabinet For Health And Family Services
Lexington
07.2013 - 11.2024
- Conducted thorough investigations into allegations of child abuse and neglect.
- Collaborated with law enforcement and community agencies for case assessments.
- Interviewed children, families, and witnesses to gather evidence and information.
- Prepared detailed reports documenting findings and recommendations for action.
- Monitored compliance with safety plans and court orders for child welfare cases.
- Participated in multidisciplinary team meetings to discuss case progress and strategies.
- Provided support and resources to families involved in protective services cases.
- Educated parents on child safety practices and available community resources.
- Investigated reports of suspected physical, emotional, sexual abuse or neglect of minors.
Education
Bachelor of Science - Cognitive Psychology
Eastern Kentucky University
Richmond, KY05-2009
Skills
- Report writing
- Problem solving
- Active listening
- Communication skills
- Time management
- Community networking
- Case documentation
- Professional boundaries
- Case planning
- Decision-making
- Risk management
- Service planning
- Multitasking Abilities
- Social services
- Case management
- Risk assessment
- Crisis intervention
- Care coordination
- Compliance documentation
- Community outreach
Certification
- Certified Targeted Case Manager
Timeline
Targeted Adult Case Manager
Total Abstinence
12.2024 - Current
Child Protective Services Investigator
Cabinet For Health And Family Services
07.2013 - 11.2024
Bachelor of Science - Cognitive Psychology
Eastern Kentucky University
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