Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Debora Cansino

Debora Cansino

Bowling Green,KY

Summary

Dynamic communicator and accomplished leader with a proven track record of managing and guiding team projects to successful completion. Highly organized and detail-oriented, with fluency in English, Bosnian, and Croatian, enabling effective collaboration in diverse environments. A versatile skill set enhances adaptability to various challenges and drives results in any team setting. Committed to fostering positive relationships and achieving shared goals through strategic communication and leadership.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Service Representative

Abound Credit Union
09.2025 - Current
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Opened customer accounts and provided deposit and withdrawal receipts.
  • Educated and engaged customers with new bank products and services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promptly responded to inquiries and requests from prospective customers.

Payroll Specialist/ Office Administrator

I&M Construction
11.2022 - 10.2024
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Provided backup to front desk to step in to assist with various tasks.

Kitchen Leader/ Trainer

Chipotle
09.2024 - 08.2025
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided coaching and mentoring to employees.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Learned other teammates' work tasks to train as backup.
  • Managed time to juggle multiple tasks simultaneously with ease.

Sales Specialist

Sams Club
11.2024 - 07.2025
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Education

Welding Degree - Welding Technology

Southcentral Kentucky Community And Technical College
Bowling Green, Kentucky, KY
01.2024

High School Diploma -

Penn Foster High School
Scranton, PA
01.2022

Skills

  • Payroll & Office Work
  • Management & Leadership
  • Team Development
  • Payment processing
  • Banking operations support
  • Client education

Certification

  • Selected for specialized one-on-one training in teller operations and cash handling.
  • Trained on effective strategies to promote and cross-sell financial products including mortgages, auto loans, and credit cards.

LANGUAGES

English
Bosnian
Croatian

Timeline

Member Service Representative

Abound Credit Union
09.2025 - Current

Sales Specialist

Sams Club
11.2024 - 07.2025

Kitchen Leader/ Trainer

Chipotle
09.2024 - 08.2025

Payroll Specialist/ Office Administrator

I&M Construction
11.2022 - 10.2024

Welding Degree - Welding Technology

Southcentral Kentucky Community And Technical College

High School Diploma -

Penn Foster High School
Debora Cansino