December Boggs
Ashland
Summary
Dedicated employee adept in people skills and enhancing patient care. Excelled in conflict resolution, ensuring a welcoming atmosphere for all guests. Skilled in utilizing advanced optometric equipment and maintaining meticulous records, significantly improving patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Optometric Technician
Visionworks
12.2023 - 10.2024
- Operated and maintained lensometers, auto-refractors, and tonometers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Front of House Staff Member
Slim Chickens
07.2021 - 02.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under high pressure situations.
- Helped guests at tables when in need of assistance.
Education
High School Diploma -
Paul G Blazer
Ashland, KY05-2023
Skills
- Retinal imaging
- Patient care
- Conflict resolution
- Attention to detail
- Optometric pretesting
- Record keeping
Timeline
Optometric Technician
Visionworks
12.2023 - 10.2024
Front of House Staff Member
Slim Chickens
07.2021 - 02.2023
High School Diploma -
Paul G Blazer
Similar Profiles
Lisa HicksLisa Hicks
General Manager at VisionworksGeneral Manager at Visionworks
Shilah OdaShilah Oda
Optometric Assistant at VisionworksOptometric Assistant at Visionworks
Taisha PhiliusTaisha Philius
Optical Retail Supervisor at VisionworksOptical Retail Supervisor at Visionworks