Dee Mcleod
Princeton,KY
Summary
Goal-driven Operations Supervisor with more than 4 years of progressive customer service experience. Exceptional business acumen, administrative strengths and program management abilities.
Overview
9
9
years of professional experience
Work History
Dietary Cook
Lake Barkley Health and Rehabilitation
09.2025 - Current
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Monitored food temperatures throughout preparation and serving process.
- Cooked meals according to administrative policies, health code regulations and food service standards.
Business Owner/Operator
Mcleod Construction LLC
07.2017 - Current
- Made financial and logistics decisions in best interest of company.
- Consulted with potential clients to determine how company could best meet needs.
- Developed estimates for Window Installation services based on in-depth knowledge of labor and material expenses.
- Took care of escalated customer concerns to increase satisfaction.
- Assessed quality and approved work before releasing to clients.
- Kept records for production, inventory, income and expenses.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision making.
- Exercised organizational leadership practices and communicated business vision to achieve sales goals.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Set pricing structures according to market analytics and emerging trends.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Oversaw company social media and marketing efforts to expand brand awareness and attract new customers.
Shift Lead
Taco Bell
03.2025 - 08.2025
- Enforced company policies and regulations with employees.
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Kept employees operating productively and working on task to meet business and customer needs.
Production Worker
Treehouse Foods
09.2022 - 03.2024
- Operated machines proficiently and in compliance to safety standards.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
Education
Some College (No Degree) - Accounting And Business Management
Riverside City College
Riverside, CASome College (No Degree) - General Studies
Santa Barbara City College
Santa Barbara, CASkills
- Resources Allocation
- Focus and Follow-Through
- Human Resources Oversight
- Problem Anticipation and Resolution
Education and Training
other,other
Timeline
Dietary Cook
Lake Barkley Health and Rehabilitation
09.2025 - Current
Shift Lead
Taco Bell
03.2025 - 08.2025
Production Worker
Treehouse Foods
09.2022 - 03.2024
Business Owner/Operator
Mcleod Construction LLC
07.2017 - Current
Some College (No Degree) - Accounting And Business Management
Riverside City College
Some College (No Degree) - General Studies
Santa Barbara City College