Medical Assistant
Livingston Hospital and Healthcare Services
Salem, KY
01.2016 - 01.2019
- Trained new staff on clinical procedures, improving team performance and patient interactions.
- Developed streamlined processes for patient intake, reducing wait times and enhancing service delivery.
- Led quality assurance initiatives, ensuring compliance with healthcare regulations and standards.
- Mentored junior medical assistants, fostering professional growth and teamwork within the clinic.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Educated patients on treatment plans and medication instructions to promote adherence.