Summary
Work History
Education
Skills
Timeline
Generic

DeLainey Potts

Lexington

Summary

Skilled educator prepared for role facilitating peer learning and academic success. Strong background in instructional techniques, curriculum development, and student engagement. Known for fostering collaborative environments, adapting to evolving needs, and achieving measurable results. Skilled in communication, mentorship, and problem-solving, aligning with organizational goals and student success.

Work History

Ticket Office Associate

Singletary Center For The Arts
09.2024 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Organized office events to boost morale and foster positive working relationships among colleagues.

Student Service Representative

University of Kentucky
08.2024 - Current
  • Streamlined communication between students, faculty, and staff for efficient processing of requests and concerns.
  • Provided timely responses to student inquiries via phone, email, or in-person meetings, fostering strong relationships between students and the institution.
  • Collaborated with other staff members on special projects or initiatives aimed at enhancing the overall student experience.

Peer Instructor

University Of Kentucky
08.2024 - Current
  • Conducted workshops focusing on essential study skills, resulting in increased academic success.
  • Implemented innovative teaching strategies that promoted active learning and critical thinking skills development.
  • Evaluated student progress through formative assessments, providing timely feedback for improvement.
  • Initiated open forums for students to voice concerns or issues, fostering an inclusive learning atmosphere.

Education

BBA - Hospitality And Tourism Management

University of Kentucky
Lexington, KY
05-2026

High School Diploma -

Madison Southern High School
Berea, KY
05-2022

Skills

  • Student support
  • Collaboration and teamwork
  • Motivation and encouragement
  • Leadership qualities
  • File organization
  • Reception duties
  • Data entry expertise
  • Understanding of hospitality industry
  • Customer service

Timeline

Ticket Office Associate

Singletary Center For The Arts
09.2024 - Current

Student Service Representative

University of Kentucky
08.2024 - Current

Peer Instructor

University Of Kentucky
08.2024 - Current

BBA - Hospitality And Tourism Management

University of Kentucky

High School Diploma -

Madison Southern High School

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DeLainey Potts