Dennis Blevins

Spearheaded operation of primary care CBOC, delivering comprehensive care to veteran population of over 8000.

Managed daily administrative operations, including staff supervision, budget oversight, and compliance.

Directed multidisciplinary team of 25 staff, promoting a collaborative environment focused on patient-centered care.

• Oversaw financial performance by reviewing expenses, managing payroll, and contributing to budget forecasting.
• Optimized scheduling and workflow processes, reducing patient wait times and enhancing resource utilization.
• Ensured compliance with VA policies and regulatory standards including Joint Commission, HIPAA, and OSHA.
• Served as Service Level Advocate, addressing patient complaints and concerns effectively.
• Facilitated service recovery by mediating patient issues in collaboration with providers and staff.

• Supervised team of 30 utility locators for underground gas and electric utility identification.
  Ensured compliance with safety regulations and company policies consistently.
  Conducted thorough investigations and accurate reporting of all damage claims.
  Performed regular job site inspections to uphold quality standards and procedural adherence.
  Coached and mentored team members to improve performance and best practices.
  Acted as liaison between excavators, utility representatives, and personnel for facility issues resolution.
  Utilized ground-penetrating radar and electronic locating equipment for precise utility mapping.
  Maintained comprehensive records for all completed locates and ensured vehicle readiness.