Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Derrick Payne

Brandenburg

Summary

Asset Protection Partner with 2 years experience in Walgreens retail stores, demonstrating a strong track record in reducing shrink through effective asset protection audits and risk management strategies. Proficient in leveraging AP Dashboard and video surveillance systems to enhance store security and inventory accuracy. Committed to fostering culture of continuous improvement and team developement, evidenced by succesful coaching initiatives and the implementation of innovation of loss prevention processes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Success Specialist

Alto USA
03.2024 - 06.2025

Over seeing 56 locations, assisting in reporting, training how to use company app and good reporting, collect video evidence, work alongside law enforcement and staff attorney, build relationships between stores and police officers, identify repeat shoplifting offenders, work with ORC with organizing and developing cases, facilitate meeting with retail managers and corporate staff, participate in law enforcement blitz, organize reports and evidence, and trained new hires.

Asset Protection Partner

Walgreens
01.2021 - 01.2023
  • Built relationships with Store Managers, Alto Representatives, and Law Enforcement. Help train team members how to report using the Alto Reporting application and file police reports. Helped gather video for police reports, Loss Prevention Manager, and Alto. Conducted safety audits. Coached and developed team members. Provided excellent customer care. Maintained accurate counts on high shrink products. Developed action plans. Ensured accuracy in cash reports, cash handling SOP’s, and identified cash theft. Facilitated meetings with team on best practices in multiple areas of store operations. Developed safety plans with peers and shared with other regions in the company. Installed product security windows and cases.

Store Manager

Walgreens
01.2019 - 01.2021
  • Years of experience with Walgreens in Management positions. Placement in high-risk shrink stores. Extensive knowledge of AP Dashboard and risk management procedures. Experienced in using action plans and tools to prevent loss. Time spent coaching team members to reduce shrink in multiple departments and maintain accurate inventory counts. Maintain accurate records and completing personnel files. Hold weekly and monthly meetings with team over store metrics. Merchandising and tracking of sales. Hiring and developing employees to help them reach their own career goals. Manage daily tasks for front end and pharmacy personnel. Completing evaluations and providing constructive feedback. Providing Recognition and appercation. Provided quality solutions for team and peers. Ensuring that stand operating procedures were followed.

Education

Associates - Visual Communications

Ivy Tech Community College
Sellerburg, Indiana

Skills

  • Understanding and use of AP Dashoard
  • Conducting Asset Protection Audits
  • Coaching and Developement Program Implentation
  • Knowledge of video security surveillance system
  • Maintaining Inventory Control
  • Effective Communicator

Certification

Loss Prevention Qualified

Timeline

Customer Success Specialist

Alto USA
03.2024 - 06.2025

Asset Protection Partner

Walgreens
01.2021 - 01.2023

Store Manager

Walgreens
01.2019 - 01.2021

Associates - Visual Communications

Ivy Tech Community College
Derrick Payne