Desiree Hahn
Taylorsville
Summary
Dynamic Accounts Receivable Analyst with a proven track record at Valiant Management and Holdings, LLC, enhancing collection efficiency through meticulous data analysis and client communication. Skilled in payment collection and patient privacy, I excel in resolving billing disputes while fostering strong relationships, ensuring compliance, and maintaining accuracy in financial records.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Analyst
Valiant Management and Holdings, LLC
02.2024 - Current
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
- Maintained a high degree of confidentiality when handling sensitive customer data, ensuring compliance with applicable privacy laws and bank policies.
- Reduced errors in invoicing by implementing a thorough review process before sending invoices to clients.
- Kept detailed records of completed jobs, contributing to accurate invoicing procedures and enhanced client relations.
- Collaborated with finance department for accurate invoicing, facilitating prompt payments from customers.
Business Associate
Mortenson Family Dental
09.2023 - 02.2024
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
Payment Integrity Analyst
The Rawlings Company
12.2021 - 09.2023
- Reviewed, analyzed and corrected coordination of benefits (COB) discrepancies and other related issues to maintain integrity of insurance information.
- Maintained compliance with HIPAA and organizational privacy-protecting policies.
- Resolved complex billing disputes by coordinating with patients, insurance companies, and employers to determine health claim liabilities.
- Conducted in-depth research and analysis to ensure quality of all cases.
- Utilized advanced problem-solving skills to address complex cases involving multiple payers or coordination of benefits.
Head Start Teacher
Training Wheels Childcare
08.2013 - 12.2021
- Enhanced students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Maintained compliance with state regulations and company policies.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Organized age-appropriate recreational activities that promoted physical, emotional, and social growth.
Education
High School Diploma -
Spencer County High School
Taylorsville, KY05.2015
Diploma - Medical Office Specialist
ATA College
Louisville10.2017
Skills
- Invoice processing
- Data analysis
- Aged accounts management
- Account reconciliation
- Customer relationship management
- Attention to detail
- Bookkeeping
- Cash application
- Microsoft office expert
- QuickBooks experience
- Multitasking Abilities
- Flexible and adaptable
Timeline
Accounts Receivable Analyst
Valiant Management and Holdings, LLC
02.2024 - Current
Business Associate
Mortenson Family Dental
09.2023 - 02.2024
Payment Integrity Analyst
The Rawlings Company
12.2021 - 09.2023
Head Start Teacher
Training Wheels Childcare
08.2013 - 12.2021
High School Diploma -
Spencer County High School
Diploma - Medical Office Specialist
ATA College
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