Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree' Pearce

Winchester

Summary

Dynamic Customer Service Representative with proven expertise at Melaleuca, excelling in cash handling and fostering strong customer relationships. Recognized for delivering exceptional service that resulted in a loyal clientele. Adept at inventory management and problem-solving, I thrive in fast-paced environments while maintaining a calm and professional demeanor.

Overview

8
8
years of professional experience

Work History

Manger

Shoe Dept. Encore
Winchester
08.2022 - Current
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Customer Service Representative

Melaleuca
Idaho Falls
11.2016 - 01.2022

I worked with the public, helping them meet the points for the month. I also have cash handling skills. We were also in charge of keeping the store clean and well stocked.

I had a lot of returning customers monthly who would wait for me to check them out because of my customer service skills and how I talked to them.

Education

High School Diploma -

Skyline High
Idaho Falls, ID
05-1996

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Time management
  • Adaptable learning
  • Feedback incorporation
  • Team building
  • Store maintenance
  • Understanding customer needs
  • Creative problem solving
  • Problem-solving abilities
  • Calm and professional under pressure

Timeline

Manger

Shoe Dept. Encore
08.2022 - Current

Customer Service Representative

Melaleuca
11.2016 - 01.2022

High School Diploma -

Skyline High
Desiree' Pearce